Persona2Web: Benchmarking Personalized Web Agents for Contextual Reasoning with User History

Fuente: arXiv
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Auteurs principaux: Kim, Serin, Lee, Sangam, Lee, Dongha
Format: Preprint
Publié: 2026
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author Kim, Serin
Lee, Sangam
Lee, Dongha
author_facet Kim, Serin
Lee, Sangam
Lee, Dongha
contents Large language models have advanced web agents, yet current agents lack personalization capabilities. Since users rarely specify every detail of their intent, practical web agents must be able to interpret ambiguous queries by inferring user preferences and contexts. To address this challenge, we present Persona2Web, the first benchmark for evaluating personalized web agents on the real open web, built upon the clarify-to-personalize principle, which requires agents to resolve ambiguity based on user history rather than relying on explicit instructions. Persona2Web consists of: (1) user histories that reveal preferences implicitly over long time spans, (2) ambiguous queries that require agents to infer implicit user preferences, and (3) a reasoning-aware evaluation framework that enables fine-grained assessment of personalization. We conduct extensive experiments across various agent architectures, backbone models, history access schemes, and queries with varying ambiguity levels, revealing key challenges in personalized web agent behavior. For reproducibility, our codes and datasets are publicly available at https://serin-kimm.github.io/Persona2Web/.
format Preprint
id arxiv_https___arxiv_org_abs_2602_17003
institution arXiv
publishDate 2026
record_format arxiv
spellingShingle Persona2Web: Benchmarking Personalized Web Agents for Contextual Reasoning with User History
Kim, Serin
Lee, Sangam
Lee, Dongha
Computation and Language
Artificial Intelligence
Large language models have advanced web agents, yet current agents lack personalization capabilities. Since users rarely specify every detail of their intent, practical web agents must be able to interpret ambiguous queries by inferring user preferences and contexts. To address this challenge, we present Persona2Web, the first benchmark for evaluating personalized web agents on the real open web, built upon the clarify-to-personalize principle, which requires agents to resolve ambiguity based on user history rather than relying on explicit instructions. Persona2Web consists of: (1) user histories that reveal preferences implicitly over long time spans, (2) ambiguous queries that require agents to infer implicit user preferences, and (3) a reasoning-aware evaluation framework that enables fine-grained assessment of personalization. We conduct extensive experiments across various agent architectures, backbone models, history access schemes, and queries with varying ambiguity levels, revealing key challenges in personalized web agent behavior. For reproducibility, our codes and datasets are publicly available at https://serin-kimm.github.io/Persona2Web/.
title Persona2Web: Benchmarking Personalized Web Agents for Contextual Reasoning with User History
topic Computation and Language
Artificial Intelligence
url https://arxiv.org/abs/2602.17003