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Main Authors: Le, Ngoc-Quang, Nguyen, T. Thanh-Lam, Phu, Quoc-Trung, Le, Thi-Phuong, Can, Duy-Cat, Le, Hoang-Quynh
Format: Preprint
Published: 2026
Subjects:
Online Access:https://arxiv.org/abs/2603.01212
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author Le, Ngoc-Quang
Nguyen, T. Thanh-Lam
Phu, Quoc-Trung
Le, Thi-Phuong
Can, Duy-Cat
Le, Hoang-Quynh
author_facet Le, Ngoc-Quang
Nguyen, T. Thanh-Lam
Phu, Quoc-Trung
Le, Thi-Phuong
Can, Duy-Cat
Le, Hoang-Quynh
contents Comparative opinion mining involves comparing products from different reviews. However, transformer-based models designed for this task often lack transparency, which can adversely hinder the development of trust in users. In this paper, we propose XCom, an enhanced transformer-based model separated into two principal modules, i.e., (i) aspect-based rating prediction and (ii) semantic analysis for comparative opinion mining. XCom also incorporates a Shapley additive explanations module to provide interpretable insights into the model's deliberative decisions. Empirically, XCom achieves leading performances compared to other baselines, which demonstrates its effectiveness in providing meaningful explanations, making it a more reliable tool for comparative opinion mining. Source code is available at: https://anonymous.4open.science/r/XCom.
format Preprint
id arxiv_https___arxiv_org_abs_2603_01212
institution arXiv
publishDate 2026
record_format arxiv
spellingShingle XAI-enhanced Comparative Opinion Mining via Aspect-based Scoring and Semantic Reasoning
Le, Ngoc-Quang
Nguyen, T. Thanh-Lam
Phu, Quoc-Trung
Le, Thi-Phuong
Can, Duy-Cat
Le, Hoang-Quynh
Computation and Language
Comparative opinion mining involves comparing products from different reviews. However, transformer-based models designed for this task often lack transparency, which can adversely hinder the development of trust in users. In this paper, we propose XCom, an enhanced transformer-based model separated into two principal modules, i.e., (i) aspect-based rating prediction and (ii) semantic analysis for comparative opinion mining. XCom also incorporates a Shapley additive explanations module to provide interpretable insights into the model's deliberative decisions. Empirically, XCom achieves leading performances compared to other baselines, which demonstrates its effectiveness in providing meaningful explanations, making it a more reliable tool for comparative opinion mining. Source code is available at: https://anonymous.4open.science/r/XCom.
title XAI-enhanced Comparative Opinion Mining via Aspect-based Scoring and Semantic Reasoning
topic Computation and Language
url https://arxiv.org/abs/2603.01212