Relevance Matters: A Multi-Task and Multi-Stage Large Language Model Approach for E-commerce Query Rewriting

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Hauptverfasser: Dai, Aijun, Zhang, Jixiang, Hu, Haiqing, Tang, Guoyu, Liu, Lin, Cheng, Ziguang
Format: Preprint
Veröffentlicht: 2026
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author Dai, Aijun
Zhang, Jixiang
Hu, Haiqing
Tang, Guoyu
Liu, Lin
Cheng, Ziguang
author_facet Dai, Aijun
Zhang, Jixiang
Hu, Haiqing
Tang, Guoyu
Liu, Lin
Cheng, Ziguang
contents For e-commerce search, user experience is measured by users' behavioral responses to returned products, like click-through rate and conversion rate, as well as the relevance between returned products and search queries. Consequently, relevance and user conversion constitute the two primary objectives in query rewriting, a strategy to bridge the lexical gap between user expressions and product descriptions. This research proposes a multi-task and multi-stage query rewriting framework grounded in large language models (LLMs). Critically, in contrast to previous works that primarily emphasized rewritten query generation, we inject the relevance task into query rewriting. Specifically, leveraging a pretrained model on user data and product information from JD.com, the approach initiates with multi-task supervised fine-tuning (SFT) comprising of the rewritten query generation task and the relevance tagging task between queries and rewrites. Subsequently, we employ Group Relative Policy Optimization (GRPO) for the model's objective alignment oriented toward enhancing the relevance and stimulating user conversions. Through offline evaluation and online A/B test, our framework illustrates substantial improvements in the effectiveness of e-commerce query rewriting, resulting in elevating the search results' relevance and boosting the number of purchases made per user (UCVR). Since August 2025, our approach has been implemented on JD.com, one of China's leading online shopping platforms.
format Preprint
id arxiv_https___arxiv_org_abs_2603_02555
institution arXiv
publishDate 2026
record_format arxiv
spellingShingle Relevance Matters: A Multi-Task and Multi-Stage Large Language Model Approach for E-commerce Query Rewriting
Dai, Aijun
Zhang, Jixiang
Hu, Haiqing
Tang, Guoyu
Liu, Lin
Cheng, Ziguang
Information Retrieval
For e-commerce search, user experience is measured by users' behavioral responses to returned products, like click-through rate and conversion rate, as well as the relevance between returned products and search queries. Consequently, relevance and user conversion constitute the two primary objectives in query rewriting, a strategy to bridge the lexical gap between user expressions and product descriptions. This research proposes a multi-task and multi-stage query rewriting framework grounded in large language models (LLMs). Critically, in contrast to previous works that primarily emphasized rewritten query generation, we inject the relevance task into query rewriting. Specifically, leveraging a pretrained model on user data and product information from JD.com, the approach initiates with multi-task supervised fine-tuning (SFT) comprising of the rewritten query generation task and the relevance tagging task between queries and rewrites. Subsequently, we employ Group Relative Policy Optimization (GRPO) for the model's objective alignment oriented toward enhancing the relevance and stimulating user conversions. Through offline evaluation and online A/B test, our framework illustrates substantial improvements in the effectiveness of e-commerce query rewriting, resulting in elevating the search results' relevance and boosting the number of purchases made per user (UCVR). Since August 2025, our approach has been implemented on JD.com, one of China's leading online shopping platforms.
title Relevance Matters: A Multi-Task and Multi-Stage Large Language Model Approach for E-commerce Query Rewriting
topic Information Retrieval
url https://arxiv.org/abs/2603.02555