'Show It, Don't Just Say It': The Complementary Effects of Instruction Multimodality for Software Guidance

Fuente: arXiv
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Autori principali: Poh, Emran, Hou, Yueyue, Zhang, Tianyi, Li, Jiannan
Natura: Preprint
Pubblicazione: 2026
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author Poh, Emran
Hou, Yueyue
Zhang, Tianyi
Li, Jiannan
author_facet Poh, Emran
Hou, Yueyue
Zhang, Tianyi
Li, Jiannan
contents Designing adaptive tutoring systems for software learning presents challenges in determining appropriate instructional modalities. To inform the design of such systems, we conducted an observational study of ten human teacher-student pairs (N=10), where experienced design software users taught novices two new graphic design software features through multi-step procedures. These lessons were limited to three communication channels (speech, visual annotations, and remote screen control) to mimic possible AI tutor modalities. We found that annotations complement speech with spatial precision and remote control complements it with spatial and temporal precision, but both cause intrusion to learner agency. Teachers adaptively select modalities to balance the need for instruction progress with students' cognitive engagement and sense of digital territory ownership. Our results provide further support to the contiguity principles and the value of agency in learning, while suggesting precision-agency trade-off and digital territoriality as new design constraints for adaptive software guidance.
format Preprint
id arxiv_https___arxiv_org_abs_2603_02567
institution arXiv
publishDate 2026
record_format arxiv
spellingShingle 'Show It, Don't Just Say It': The Complementary Effects of Instruction Multimodality for Software Guidance
Poh, Emran
Hou, Yueyue
Zhang, Tianyi
Li, Jiannan
Human-Computer Interaction
Designing adaptive tutoring systems for software learning presents challenges in determining appropriate instructional modalities. To inform the design of such systems, we conducted an observational study of ten human teacher-student pairs (N=10), where experienced design software users taught novices two new graphic design software features through multi-step procedures. These lessons were limited to three communication channels (speech, visual annotations, and remote screen control) to mimic possible AI tutor modalities. We found that annotations complement speech with spatial precision and remote control complements it with spatial and temporal precision, but both cause intrusion to learner agency. Teachers adaptively select modalities to balance the need for instruction progress with students' cognitive engagement and sense of digital territory ownership. Our results provide further support to the contiguity principles and the value of agency in learning, while suggesting precision-agency trade-off and digital territoriality as new design constraints for adaptive software guidance.
title 'Show It, Don't Just Say It': The Complementary Effects of Instruction Multimodality for Software Guidance
topic Human-Computer Interaction
url https://arxiv.org/abs/2603.02567