Behind the Prompt: The Agent-User Problem in Information Retrieval

Fuente: arXiv
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Autores principales: Zerhoudi, Saber, Granitzer, Michael, Dang, Dang Hai, Mitrovic, Jelena, Lemmerich, Florian, Hautli-Janisz, Annette, Katzenbeisser, Stefan, Dastidar, Kanishka Ghosh
Formato: Preprint
Publicado: 2026
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author Zerhoudi, Saber
Granitzer, Michael
Dang, Dang Hai
Mitrovic, Jelena
Lemmerich, Florian
Hautli-Janisz, Annette
Katzenbeisser, Stefan
Dastidar, Kanishka Ghosh
author_facet Zerhoudi, Saber
Granitzer, Michael
Dang, Dang Hai
Mitrovic, Jelena
Lemmerich, Florian
Hautli-Janisz, Annette
Katzenbeisser, Stefan
Dastidar, Kanishka Ghosh
contents User models in information retrieval rest on a foundational assumption that observed behavior reveals intent. This assumption collapses when the user is an AI agent privately configured by a human operator. For any action an agent takes, a hidden instruction could have produced identical output - making intent non-identifiable at the individual level. This is not a detection problem awaiting better tools; it is a structural property of any system where humans configure agents behind closed doors. We investigate the agent-user problem through a large-scale corpus from an agent-native social platform: 370K posts from 47K agents across 4K communities. Our findings are threefold: (1) individual agent actions cannot be classified as autonomous or operator-directed from observables; (2) population-level platform signals still separate agents into meaningful quality tiers, but a click model trained on agent interactions degrades steadily (-8.5% AUC) as lower-quality agents enter training data; (3) cross-community capability references spread endemically ($R_0$ 1.26-3.53) and resist suppression even under aggressive modeled intervention. For retrieval systems, the question is no longer whether agent users will arrive, but whether models built on human-intent assumptions will survive their presence.
format Preprint
id arxiv_https___arxiv_org_abs_2603_03630
institution arXiv
publishDate 2026
record_format arxiv
spellingShingle Behind the Prompt: The Agent-User Problem in Information Retrieval
Zerhoudi, Saber
Granitzer, Michael
Dang, Dang Hai
Mitrovic, Jelena
Lemmerich, Florian
Hautli-Janisz, Annette
Katzenbeisser, Stefan
Dastidar, Kanishka Ghosh
Information Retrieval
Multiagent Systems
User models in information retrieval rest on a foundational assumption that observed behavior reveals intent. This assumption collapses when the user is an AI agent privately configured by a human operator. For any action an agent takes, a hidden instruction could have produced identical output - making intent non-identifiable at the individual level. This is not a detection problem awaiting better tools; it is a structural property of any system where humans configure agents behind closed doors. We investigate the agent-user problem through a large-scale corpus from an agent-native social platform: 370K posts from 47K agents across 4K communities. Our findings are threefold: (1) individual agent actions cannot be classified as autonomous or operator-directed from observables; (2) population-level platform signals still separate agents into meaningful quality tiers, but a click model trained on agent interactions degrades steadily (-8.5% AUC) as lower-quality agents enter training data; (3) cross-community capability references spread endemically ($R_0$ 1.26-3.53) and resist suppression even under aggressive modeled intervention. For retrieval systems, the question is no longer whether agent users will arrive, but whether models built on human-intent assumptions will survive their presence.
title Behind the Prompt: The Agent-User Problem in Information Retrieval
topic Information Retrieval
Multiagent Systems
url https://arxiv.org/abs/2603.03630