Scaling Multilingual Semantic Search in Uber Eats Delivery

Fuente: arXiv
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Autores principales: Ling, Bo, Liu, Zheng, Chen, Haoyang, Nagar, Divya, Yang, Luting, Parsana, Mehul
Formato: Preprint
Publicado: 2026
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author Ling, Bo
Liu, Zheng
Chen, Haoyang
Nagar, Divya
Yang, Luting
Parsana, Mehul
author_facet Ling, Bo
Liu, Zheng
Chen, Haoyang
Nagar, Divya
Yang, Luting
Parsana, Mehul
contents We present a production-oriented semantic retrieval system for Uber Eats that unifies retrieval across stores, dishes, and grocery/retail items. Our approach fine-tunes a Qwen2 two-tower base model using hundreds of millions of query-document interactions that were aggregated and anonymized pretraining. We train the model with a combination of InfoNCE on in-batch negatives and triplet-NCE loss on hard negatives, and we leverage Matryoshka Representation Learning (MRL) to serve multiple embedding sizes from a single model. Our system achieves substantial recall gains over a strong baseline across six markets and three verticals. This paper presents the end to end work including data curation, model architecture, large-scale training, and evaluation. We also share key insights and practical lessons for building a unified, multilingual, and multi-vertical retrieval system for consumer search.
format Preprint
id arxiv_https___arxiv_org_abs_2603_06586
institution arXiv
publishDate 2026
record_format arxiv
spellingShingle Scaling Multilingual Semantic Search in Uber Eats Delivery
Ling, Bo
Liu, Zheng
Chen, Haoyang
Nagar, Divya
Yang, Luting
Parsana, Mehul
Information Retrieval
H.3.3; I.2.7
We present a production-oriented semantic retrieval system for Uber Eats that unifies retrieval across stores, dishes, and grocery/retail items. Our approach fine-tunes a Qwen2 two-tower base model using hundreds of millions of query-document interactions that were aggregated and anonymized pretraining. We train the model with a combination of InfoNCE on in-batch negatives and triplet-NCE loss on hard negatives, and we leverage Matryoshka Representation Learning (MRL) to serve multiple embedding sizes from a single model. Our system achieves substantial recall gains over a strong baseline across six markets and three verticals. This paper presents the end to end work including data curation, model architecture, large-scale training, and evaluation. We also share key insights and practical lessons for building a unified, multilingual, and multi-vertical retrieval system for consumer search.
title Scaling Multilingual Semantic Search in Uber Eats Delivery
topic Information Retrieval
H.3.3; I.2.7
url https://arxiv.org/abs/2603.06586