Applying Value Sensitive Design to Location-Based Services: Designing for Shared Spaces and Local Conditions

Fuente: arXiv
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Main Authors: Kegalle, Hiruni, Salim, Flora D., Sanderson, Mark, Chan, Jeffrey, Hettiachchi, Danula
Format: Preprint
Published: 2026
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author Kegalle, Hiruni
Salim, Flora D.
Sanderson, Mark
Chan, Jeffrey
Hettiachchi, Danula
author_facet Kegalle, Hiruni
Salim, Flora D.
Sanderson, Mark
Chan, Jeffrey
Hettiachchi, Danula
contents Location-Based Services (LBS) such as ride-sharing, accommodation, food delivery, and location-driven social media platforms entangle digital systems with physical spaces, thereby generating impacts that extend beyond users to others who share the same environments. Existing design approaches struggle to address the dual challenge of value tensions that arise in shared physical spaces and the locality-specific contexts in which LBS operate. To respond, we introduce Location-Aware Value Sensitive Design (LA-VSD), a domain-specific adaptation of VSD tailored to the distinctive characteristics of LBS. LA-VSD guides designers through three heuristics to help (1) identify and prioritise stakeholders through local space-sharing scenarios, (2) adapt empirical methods to capture values and tensions in context, and (3) support value-aligned interactions across both digital and physical layers of the service. Through a case study of e-scooter sharing in Melbourne, Australia, we demonstrate how LA-VSD enables more grounded, context-aware, and actionable design of LBS.
format Preprint
id arxiv_https___arxiv_org_abs_2603_12521
institution arXiv
publishDate 2026
record_format arxiv
spellingShingle Applying Value Sensitive Design to Location-Based Services: Designing for Shared Spaces and Local Conditions
Kegalle, Hiruni
Salim, Flora D.
Sanderson, Mark
Chan, Jeffrey
Hettiachchi, Danula
Human-Computer Interaction
Computers and Society
Location-Based Services (LBS) such as ride-sharing, accommodation, food delivery, and location-driven social media platforms entangle digital systems with physical spaces, thereby generating impacts that extend beyond users to others who share the same environments. Existing design approaches struggle to address the dual challenge of value tensions that arise in shared physical spaces and the locality-specific contexts in which LBS operate. To respond, we introduce Location-Aware Value Sensitive Design (LA-VSD), a domain-specific adaptation of VSD tailored to the distinctive characteristics of LBS. LA-VSD guides designers through three heuristics to help (1) identify and prioritise stakeholders through local space-sharing scenarios, (2) adapt empirical methods to capture values and tensions in context, and (3) support value-aligned interactions across both digital and physical layers of the service. Through a case study of e-scooter sharing in Melbourne, Australia, we demonstrate how LA-VSD enables more grounded, context-aware, and actionable design of LBS.
title Applying Value Sensitive Design to Location-Based Services: Designing for Shared Spaces and Local Conditions
topic Human-Computer Interaction
Computers and Society
url https://arxiv.org/abs/2603.12521