PA3: Policy-Aware Agent Alignment through Chain-of-Thought

Fuente: arXiv
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Auteurs principaux: Dipta, Shubhashis Roy, Bis, Daniel, Zhou, Kun, Wang, Lichao, Yao, Benjamin Z., Guo, Chenlei, Sarikaya, Ruhi
Format: Preprint
Publié: 2026
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author Dipta, Shubhashis Roy
Bis, Daniel
Zhou, Kun
Wang, Lichao
Yao, Benjamin Z.
Guo, Chenlei
Sarikaya, Ruhi
author_facet Dipta, Shubhashis Roy
Bis, Daniel
Zhou, Kun
Wang, Lichao
Yao, Benjamin Z.
Guo, Chenlei
Sarikaya, Ruhi
contents Conversational assistants powered by large language models (LLMs) excel at tool-use tasks but struggle with adhering to complex, business-specific rules. While models can reason over business rules provided in context, including all policies for every query introduces high latency and wastes compute. Furthermore, these lengthy prompts lead to long contexts, harming overall performance due to the "needle-in-the-haystack" problem. To address these challenges, we propose a multi-stage alignment method that teaches models to recall and apply relevant business policies during chain-of-thought reasoning at inference time, without including the full business policy in-context. Furthermore, we introduce a novel PolicyRecall reward based on the Jaccard score and a Hallucination Penalty for GRPO training. Altogether, our best model outperforms the baseline by 16 points and surpasses comparable in-context baselines of similar model size by 3 points, while using 40% fewer words.
format Preprint
id arxiv_https___arxiv_org_abs_2603_14602
institution arXiv
publishDate 2026
record_format arxiv
spellingShingle PA3: Policy-Aware Agent Alignment through Chain-of-Thought
Dipta, Shubhashis Roy
Bis, Daniel
Zhou, Kun
Wang, Lichao
Yao, Benjamin Z.
Guo, Chenlei
Sarikaya, Ruhi
Computation and Language
Artificial Intelligence
Machine Learning
Conversational assistants powered by large language models (LLMs) excel at tool-use tasks but struggle with adhering to complex, business-specific rules. While models can reason over business rules provided in context, including all policies for every query introduces high latency and wastes compute. Furthermore, these lengthy prompts lead to long contexts, harming overall performance due to the "needle-in-the-haystack" problem. To address these challenges, we propose a multi-stage alignment method that teaches models to recall and apply relevant business policies during chain-of-thought reasoning at inference time, without including the full business policy in-context. Furthermore, we introduce a novel PolicyRecall reward based on the Jaccard score and a Hallucination Penalty for GRPO training. Altogether, our best model outperforms the baseline by 16 points and surpasses comparable in-context baselines of similar model size by 3 points, while using 40% fewer words.
title PA3: Policy-Aware Agent Alignment through Chain-of-Thought
topic Computation and Language
Artificial Intelligence
Machine Learning
url https://arxiv.org/abs/2603.14602