Salvato in:
Dettagli Bibliografici
Autori principali: Wilson, Bruce W., Robb, David A., Lim, Mei Yii, Hastie, Helen, Aylett, Matthew Peter, Georgiou, Theodoros
Natura: Preprint
Pubblicazione: 2026
Soggetti:
Accesso online:https://arxiv.org/abs/2603.16336
Tags: Aggiungi Tag
Nessun Tag, puoi essere il primo ad aggiungerne!!
Sommario:
  • We set out to study whether task-based narratives could influence long-term engagement with a service robot. To do so, we deployed a Robo-Barista for five weeks in an over-50's housing complex in Stockton, England. Residents received a free daily coffee by interacting with a Furhat robot assigned to either a narrative or non-narrative dialogue condition. Despite designing for sustained engagement, repeat interaction was low, and we encountered curiosity trials without retention, technical breakdowns, accessibility barriers, and the social dynamics of a housing complex setting. Rather than treating these as peripheral issues, we foreground them in this paper. We reflect on the in-the-wild realities of our experiment and offer lessons for conducting longitudinal Human-Robot Interaction research when studies unravel in practice.