Salvato in:
| Autori principali: | , , , , , |
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| Natura: | Preprint |
| Pubblicazione: |
2026
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| Soggetti: | |
| Accesso online: | https://arxiv.org/abs/2603.16336 |
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Sommario:
- We set out to study whether task-based narratives could influence long-term engagement with a service robot. To do so, we deployed a Robo-Barista for five weeks in an over-50's housing complex in Stockton, England. Residents received a free daily coffee by interacting with a Furhat robot assigned to either a narrative or non-narrative dialogue condition. Despite designing for sustained engagement, repeat interaction was low, and we encountered curiosity trials without retention, technical breakdowns, accessibility barriers, and the social dynamics of a housing complex setting. Rather than treating these as peripheral issues, we foreground them in this paper. We reflect on the in-the-wild realities of our experiment and offer lessons for conducting longitudinal Human-Robot Interaction research when studies unravel in practice.