UniDial-EvalKit: A Unified Toolkit for Evaluating Multi-Faceted Conversational Abilities

Fuente: arXiv
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Main Authors: Jia, Qi, Zhao, Haodong, Pei, Dun, Song, Xiujie, Shen, Ye, Wang, Shibo, Chen, Zijian, Zhang, Zicheng, Zhu, Xiangyang, Zhai, Guangtao
Format: Preprint
Published: 2026
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author Jia, Qi
Zhao, Haodong
Pei, Dun
Song, Xiujie
Shen, Ye
Wang, Shibo
Chen, Zijian
Zhang, Zicheng
Zhu, Xiangyang
Zhai, Guangtao
author_facet Jia, Qi
Zhao, Haodong
Pei, Dun
Song, Xiujie
Shen, Ye
Wang, Shibo
Chen, Zijian
Zhang, Zicheng
Zhu, Xiangyang
Zhai, Guangtao
contents Benchmarking large language models (LLMs) and agents in multi-turn interactive scenarios is essential for understanding their practical capabilities. However, existing evaluation protocols are highly heterogeneous, differing significantly in dataset formats, model interfaces, and evaluation pipelines, which severely impedes systematic comparison. In this work, we present UniDial-EvalKit (UDE), a unified evaluation toolkit for assessing interactive AI systems. The core contribution of UDE lies in its holistic unification: it standardizes heterogeneous data formats into a universal schema, streamlines complex evaluation pipelines through a modular architecture, and aligns metric calculations under a hierarchical scoring aggregation. It also supports efficient large-scale evaluation through parallel generation and scoring, as well as checkpoint resume to eliminate redundant computation. Leveraging UDE, we conduct an extensive evaluation across diverse multi-dimensional benchmarks. Our empirical analysis shows that no single system consistently outperforms others across all benchmarks, while current memory agents often fail to surpass full-context baselines. Further analyses highlight several future directions, including benchmark deduplication and more adaptive memory architectures.
format Preprint
id arxiv_https___arxiv_org_abs_2603_23160
institution arXiv
publishDate 2026
record_format arxiv
spellingShingle UniDial-EvalKit: A Unified Toolkit for Evaluating Multi-Faceted Conversational Abilities
Jia, Qi
Zhao, Haodong
Pei, Dun
Song, Xiujie
Shen, Ye
Wang, Shibo
Chen, Zijian
Zhang, Zicheng
Zhu, Xiangyang
Zhai, Guangtao
Computation and Language
Benchmarking large language models (LLMs) and agents in multi-turn interactive scenarios is essential for understanding their practical capabilities. However, existing evaluation protocols are highly heterogeneous, differing significantly in dataset formats, model interfaces, and evaluation pipelines, which severely impedes systematic comparison. In this work, we present UniDial-EvalKit (UDE), a unified evaluation toolkit for assessing interactive AI systems. The core contribution of UDE lies in its holistic unification: it standardizes heterogeneous data formats into a universal schema, streamlines complex evaluation pipelines through a modular architecture, and aligns metric calculations under a hierarchical scoring aggregation. It also supports efficient large-scale evaluation through parallel generation and scoring, as well as checkpoint resume to eliminate redundant computation. Leveraging UDE, we conduct an extensive evaluation across diverse multi-dimensional benchmarks. Our empirical analysis shows that no single system consistently outperforms others across all benchmarks, while current memory agents often fail to surpass full-context baselines. Further analyses highlight several future directions, including benchmark deduplication and more adaptive memory architectures.
title UniDial-EvalKit: A Unified Toolkit for Evaluating Multi-Faceted Conversational Abilities
topic Computation and Language
url https://arxiv.org/abs/2603.23160