Operationalizing Perceptions of Agent Gender: Foundations and Guidelines

Fuente: arXiv
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Auteurs principaux: Seaborn, Katie, Steeds, Madeleine, Torre, Ilaria, De Cet, Martina, Winkle, Katie, Göransson, Marcus
Format: Preprint
Publié: 2026
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author Seaborn, Katie
Steeds, Madeleine
Torre, Ilaria
De Cet, Martina
Winkle, Katie
Göransson, Marcus
author_facet Seaborn, Katie
Steeds, Madeleine
Torre, Ilaria
De Cet, Martina
Winkle, Katie
Göransson, Marcus
contents The "gender" of intelligent agents, virtual characters, social robots, and other agentic machines has emerged as a fundamental topic in studies of people's interactions with computers. Perceptions of agent gender can help explain user attitudes and behaviours -- from preferences to toxicity to stereotyping -- across a variety of systems and contexts of use. Yet, standards in capturing perceptions of agent gender do not exist. A scoping review was conducted to clarify how agent gender has been operationalized -- labelled, defined, and measured -- as a perceptual variable. One-third of studies manipulated but did not measure agent gender. Norms in operationalizations remain obscure, limiting comprehension of results, congruity in measurement, and comparability for meta-analyses. The dominance of the gender binary model and latent anthropocentrism have placed arbitrary limits on knowledge generation and reified the status quo. We contribute a systematically-developed and theory-driven meta-level framework that offers operational clarity and practical guidance for greater rigour and inclusivity.
format Preprint
id arxiv_https___arxiv_org_abs_2603_26682
institution arXiv
publishDate 2026
record_format arxiv
spellingShingle Operationalizing Perceptions of Agent Gender: Foundations and Guidelines
Seaborn, Katie
Steeds, Madeleine
Torre, Ilaria
De Cet, Martina
Winkle, Katie
Göransson, Marcus
Human-Computer Interaction
Artificial Intelligence
Computers and Society
The "gender" of intelligent agents, virtual characters, social robots, and other agentic machines has emerged as a fundamental topic in studies of people's interactions with computers. Perceptions of agent gender can help explain user attitudes and behaviours -- from preferences to toxicity to stereotyping -- across a variety of systems and contexts of use. Yet, standards in capturing perceptions of agent gender do not exist. A scoping review was conducted to clarify how agent gender has been operationalized -- labelled, defined, and measured -- as a perceptual variable. One-third of studies manipulated but did not measure agent gender. Norms in operationalizations remain obscure, limiting comprehension of results, congruity in measurement, and comparability for meta-analyses. The dominance of the gender binary model and latent anthropocentrism have placed arbitrary limits on knowledge generation and reified the status quo. We contribute a systematically-developed and theory-driven meta-level framework that offers operational clarity and practical guidance for greater rigour and inclusivity.
title Operationalizing Perceptions of Agent Gender: Foundations and Guidelines
topic Human-Computer Interaction
Artificial Intelligence
Computers and Society
url https://arxiv.org/abs/2603.26682