Emergence WebVoyager: Toward Consistent and Transparent Evaluation of (Web) Agents in The Wild

Fuente: arXiv
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Auteurs principaux: Akkil, Deepak, Allaham, Mowafak, Raj, Amal, Abuelsaad, Tamer, Kokku, Ravi
Format: Preprint
Publié: 2026
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author Akkil, Deepak
Allaham, Mowafak
Raj, Amal
Abuelsaad, Tamer
Kokku, Ravi
author_facet Akkil, Deepak
Allaham, Mowafak
Raj, Amal
Abuelsaad, Tamer
Kokku, Ravi
contents Reliable evaluation of AI agents operating in complex, real-world environments requires methodologies that are robust, transparent, and contextually aligned with the tasks agents are intended to perform. This study identifies persistent shortcomings in existing AI agent evaluation practices that are particularly acute in web agent evaluation, as exemplified by our audit of WebVoyager, including task-framing ambiguity and operational variability that hinder meaningful and reproducible performance comparisons. To address these challenges, we introduce Emergence WebVoyager, an enhanced version of the WebVoyager benchmark that standardizes evaluation methodology through clear guidelines for task instantiation, failure handling, annotation, and reporting. Emergence WebVoyager achieves an inter-annotator agreement of 95.9\%, indicating improved clarity and reliability in both task formulation and evaluation. Applying this framework to evaluate OpenAI Operator reveals substantial performance variation across domains and task types, with an overall success rate of 68.6\%, substantially lower than the 87\% previously reported by OpenAI, demonstrating the utility of our approach for more rigorous and comparable web agent evaluation.
format Preprint
id arxiv_https___arxiv_org_abs_2603_29020
institution arXiv
publishDate 2026
record_format arxiv
spellingShingle Emergence WebVoyager: Toward Consistent and Transparent Evaluation of (Web) Agents in The Wild
Akkil, Deepak
Allaham, Mowafak
Raj, Amal
Abuelsaad, Tamer
Kokku, Ravi
Artificial Intelligence
Reliable evaluation of AI agents operating in complex, real-world environments requires methodologies that are robust, transparent, and contextually aligned with the tasks agents are intended to perform. This study identifies persistent shortcomings in existing AI agent evaluation practices that are particularly acute in web agent evaluation, as exemplified by our audit of WebVoyager, including task-framing ambiguity and operational variability that hinder meaningful and reproducible performance comparisons. To address these challenges, we introduce Emergence WebVoyager, an enhanced version of the WebVoyager benchmark that standardizes evaluation methodology through clear guidelines for task instantiation, failure handling, annotation, and reporting. Emergence WebVoyager achieves an inter-annotator agreement of 95.9\%, indicating improved clarity and reliability in both task formulation and evaluation. Applying this framework to evaluate OpenAI Operator reveals substantial performance variation across domains and task types, with an overall success rate of 68.6\%, substantially lower than the 87\% previously reported by OpenAI, demonstrating the utility of our approach for more rigorous and comparable web agent evaluation.
title Emergence WebVoyager: Toward Consistent and Transparent Evaluation of (Web) Agents in The Wild
topic Artificial Intelligence
url https://arxiv.org/abs/2603.29020