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Bibliographic Details
Main Authors: Alizadeh, Javad M, Zheng, Genhui, Tan, Chiu C, Chen, Yuzhou, Martinez, Omar, McCallion, Philip, Ding, Ying, Yang, Chenguang, Tomosky, AnneMarie, Wu, Huanmei
Format: Preprint
Published: 2026
Subjects:
Online Access:https://arxiv.org/abs/2604.11703
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Table of Contents:
  • People experiencing homelessness (PEH) face substantial barriers to accessing timely, accurate information about community services. DreamKG addresses this through a knowledge graph-augmented conversational system that grounds responses in verified, up-to-date data about Philadelphia organizations, services, locations, and hours. Unlike standard large language models (LLMs) prone to hallucinations, DreamKG combines Neo4j knowledge graphs with structured query understanding to handle location-aware and time-sensitive queries reliably. The system performs spatial reasoning for distance-based recommendations and temporal filtering for operating hours. Preliminary evaluation shows 59% superiority over Google Search AI on relevant queries and 84% rejection of irrelevant queries. This demonstration highlights the potential of hybrid architectures that combines LLM flexibility with knowledge graph reliability to improve service accessibility for vulnerable populations effectively.