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Main Authors: Chen, Renqi, Tao, Zeyin, Guo, Jianming, Wang, Jing, Xu, Zezhou, Zhu, Jingzhe, Sun, Qingqing, Zhang, Tianyi, Chen, Shuai
Format: Preprint
Published: 2026
Subjects:
Online Access:https://arxiv.org/abs/2604.13531
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author Chen, Renqi
Tao, Zeyin
Guo, Jianming
Wang, Jing
Xu, Zezhou
Zhu, Jingzhe
Sun, Qingqing
Zhang, Tianyi
Chen, Shuai
author_facet Chen, Renqi
Tao, Zeyin
Guo, Jianming
Wang, Jing
Xu, Zezhou
Zhu, Jingzhe
Sun, Qingqing
Zhang, Tianyi
Chen, Shuai
contents Graphical User Interface (GUI) agents show strong capabilities for automating web tasks, but existing interactive benchmarks primarily target benign, predictable consumer environments. Their effectiveness in high-stakes, investigative domains such as authentic e-commerce risk management remains underexplored. To bridge this gap, we present RiskWebWorld, the first highly realistic interactive benchmark for evaluating GUI agents in e-commerce risk management. RiskWebWorld features 1,513 tasks sourced from production risk-control pipelines across 8 core domains, and captures the authentic challenges of risk operations on uncooperative websites, partially environmental hijackments. To support scalable evaluation and agentic reinforcement learning (RL), we further build a Gymnasium-compliant infrastructure that decouples policy planning from environment mechanics. Our evaluation across diverse models reveals a dramatic capability gap: top-tier generalist models achieve 49.1% success, while specialized open-weights GUI models lag at near-total failure. This highlights that foundation model scale currently matters more than zero-shot interface grounding in long-horizon professional tasks. We also demonstrate the viability of our infrastructure through agentic RL, which improves open-source models by 16.2%. These results position RiskWebWorld as a practical testbed for developing robust digital workers.
format Preprint
id arxiv_https___arxiv_org_abs_2604_13531
institution arXiv
publishDate 2026
record_format arxiv
spellingShingle RiskWebWorld: A Realistic Interactive Benchmark for GUI Agents in E-commerce Risk Management
Chen, Renqi
Tao, Zeyin
Guo, Jianming
Wang, Jing
Xu, Zezhou
Zhu, Jingzhe
Sun, Qingqing
Zhang, Tianyi
Chen, Shuai
Artificial Intelligence
Machine Learning
Graphical User Interface (GUI) agents show strong capabilities for automating web tasks, but existing interactive benchmarks primarily target benign, predictable consumer environments. Their effectiveness in high-stakes, investigative domains such as authentic e-commerce risk management remains underexplored. To bridge this gap, we present RiskWebWorld, the first highly realistic interactive benchmark for evaluating GUI agents in e-commerce risk management. RiskWebWorld features 1,513 tasks sourced from production risk-control pipelines across 8 core domains, and captures the authentic challenges of risk operations on uncooperative websites, partially environmental hijackments. To support scalable evaluation and agentic reinforcement learning (RL), we further build a Gymnasium-compliant infrastructure that decouples policy planning from environment mechanics. Our evaluation across diverse models reveals a dramatic capability gap: top-tier generalist models achieve 49.1% success, while specialized open-weights GUI models lag at near-total failure. This highlights that foundation model scale currently matters more than zero-shot interface grounding in long-horizon professional tasks. We also demonstrate the viability of our infrastructure through agentic RL, which improves open-source models by 16.2%. These results position RiskWebWorld as a practical testbed for developing robust digital workers.
title RiskWebWorld: A Realistic Interactive Benchmark for GUI Agents in E-commerce Risk Management
topic Artificial Intelligence
Machine Learning
url https://arxiv.org/abs/2604.13531