From Reactive to Proactive: Assessing the Proactivity of Voice Agents via ProVoice-Bench

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Hauptverfasser: Xu, Ke, Wang, Yuhao, Wang, Yu
Format: Preprint
Veröffentlicht: 2026
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author Xu, Ke
Wang, Yuhao
Wang, Yu
author_facet Xu, Ke
Wang, Yuhao
Wang, Yu
contents Recent advancements in LLM agents are gradually shifting from reactive, text-based paradigms toward proactive, multimodal interaction. However, existing benchmarks primarily focus on reactive responses, overlooking the complexities of proactive intervention and monitoring. To bridge this gap, we introduce ProVoice-Bench, the first evaluation framework specifically designed for proactive voice agents, featuring four novel tasks. By leveraging a multi-stage data synthesis pipeline, we curate 1,182 high-quality samples for rigorous testing. Our evaluation of state-of-the-art Multimodal LLMs reveals a significant performance gap, particularly regarding over-triggering and reasoning capabilities. These findings highlight the limitations of current models and offer a roadmap for developing more natural, context-aware proactive agents.
format Preprint
id arxiv_https___arxiv_org_abs_2604_15037
institution arXiv
publishDate 2026
record_format arxiv
spellingShingle From Reactive to Proactive: Assessing the Proactivity of Voice Agents via ProVoice-Bench
Xu, Ke
Wang, Yuhao
Wang, Yu
Artificial Intelligence
Computation and Language
Sound
Recent advancements in LLM agents are gradually shifting from reactive, text-based paradigms toward proactive, multimodal interaction. However, existing benchmarks primarily focus on reactive responses, overlooking the complexities of proactive intervention and monitoring. To bridge this gap, we introduce ProVoice-Bench, the first evaluation framework specifically designed for proactive voice agents, featuring four novel tasks. By leveraging a multi-stage data synthesis pipeline, we curate 1,182 high-quality samples for rigorous testing. Our evaluation of state-of-the-art Multimodal LLMs reveals a significant performance gap, particularly regarding over-triggering and reasoning capabilities. These findings highlight the limitations of current models and offer a roadmap for developing more natural, context-aware proactive agents.
title From Reactive to Proactive: Assessing the Proactivity of Voice Agents via ProVoice-Bench
topic Artificial Intelligence
Computation and Language
Sound
url https://arxiv.org/abs/2604.15037