Do LLMs Need to See Everything? A Benchmark and Study of Failures in LLM-driven Smartphone Automation using Screentext vs. Screenshots

Fuente: arXiv
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Hauptverfasser: Zhang, Shiquan, Zhang, Tianyi, Fang, Le, D'Alfonso, Simon, Jia, Hong, Kostakos, Vassilis
Format: Preprint
Veröffentlicht: 2026
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author Zhang, Shiquan
Zhang, Tianyi
Fang, Le
D'Alfonso, Simon
Jia, Hong
Kostakos, Vassilis
author_facet Zhang, Shiquan
Zhang, Tianyi
Fang, Le
D'Alfonso, Simon
Jia, Hong
Kostakos, Vassilis
contents With the rapid advancement of large language models (LLMs), mobile agents have emerged as promising tools for phone automation, simulating human interactions on screens to accomplish complex tasks. However, these agents often suffer from low accuracy, misinterpretation of user instructions, and failure on challenging tasks, with limited prior work examining why and where they fail. To address this, we introduce DailyDroid, a benchmark of 75 tasks in five scenarios across 25 Android apps, spanning three difficulty levels to mimic everyday smartphone use. We evaluate it using text-only and multimodal (text + screenshot) inputs on GPT-4o and o4-mini across 300 trials, revealing comparable performance with multimodal inputs yielding marginally higher success rates. Through in-depth failure analysis, we compile a handbook of common failures. Our findings reveal critical issues in UI accessibility, input modalities, and LLM/app design, offering implications for future mobile agents, applications, and UI development.
format Preprint
id arxiv_https___arxiv_org_abs_2604_17817
institution arXiv
publishDate 2026
record_format arxiv
spellingShingle Do LLMs Need to See Everything? A Benchmark and Study of Failures in LLM-driven Smartphone Automation using Screentext vs. Screenshots
Zhang, Shiquan
Zhang, Tianyi
Fang, Le
D'Alfonso, Simon
Jia, Hong
Kostakos, Vassilis
Human-Computer Interaction
Artificial Intelligence
Multiagent Systems
With the rapid advancement of large language models (LLMs), mobile agents have emerged as promising tools for phone automation, simulating human interactions on screens to accomplish complex tasks. However, these agents often suffer from low accuracy, misinterpretation of user instructions, and failure on challenging tasks, with limited prior work examining why and where they fail. To address this, we introduce DailyDroid, a benchmark of 75 tasks in five scenarios across 25 Android apps, spanning three difficulty levels to mimic everyday smartphone use. We evaluate it using text-only and multimodal (text + screenshot) inputs on GPT-4o and o4-mini across 300 trials, revealing comparable performance with multimodal inputs yielding marginally higher success rates. Through in-depth failure analysis, we compile a handbook of common failures. Our findings reveal critical issues in UI accessibility, input modalities, and LLM/app design, offering implications for future mobile agents, applications, and UI development.
title Do LLMs Need to See Everything? A Benchmark and Study of Failures in LLM-driven Smartphone Automation using Screentext vs. Screenshots
topic Human-Computer Interaction
Artificial Intelligence
Multiagent Systems
url https://arxiv.org/abs/2604.17817