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Main Authors: Wang, Liping, Ye, Cheng, Chen, Weidong, Song, Peipei, Hu, Bo, Mao, Zhendong
Format: Preprint
Published: 2026
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Online Access:https://arxiv.org/abs/2604.18988
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author Wang, Liping
Ye, Cheng
Chen, Weidong
Song, Peipei
Hu, Bo
Mao, Zhendong
author_facet Wang, Liping
Ye, Cheng
Chen, Weidong
Song, Peipei
Hu, Bo
Mao, Zhendong
contents Multimodal empathetic response generation (MERG) aims to generate emotionally engaging and empathetic responses based on users' multimodal contexts. Existing approaches usually rely on an implicit one-pass generation paradigm from multimodal context to the final response, which overlooks two intrinsic characteristics of MERG: (1) Human perception of emotional cues is inherently structured rather than a direct mapping. The conventional paradigm neglects the hierarchical progression of emotion perception, leading to distorted emotional judgments. (2) Given the inherent complexity and ambiguity of human emotions, the conventional paradigm is prone to significant emotional biases, ultimately resulting in suboptimal empathy. In this paper, we propose a multi-agent framework for MERG, which enhances empathy through structured reasoning and reflective refinement. Specifically, we first introduce a structured empathetic reasoning-to-generation module that explicitly decomposes response generation via multimodal perception, consistency-aware emotion forecasting, pragmatic strategy planning, and strategy-guided response generation, providing a clearer intermediate path from multimodal evidence to response realization. Besides, we develop a global reflection and refinement module, in which a global reflection agent performs step-wise auditing over intermediate states and the generated response, eliminating existing emotional biases and empathy errors, and triggering targeted regeneration. Overall, such a closed-loop framework enables our model to gradually improve the accuracy of emotion perception and eliminate emotion biases during the iteration process. Experiments on several benchmarks, e.g., IEMOCAP and MELD, demonstrate that our model has superior empathic response generation capabilities compared to state-of-the-art methods.
format Preprint
id arxiv_https___arxiv_org_abs_2604_18988
institution arXiv
publishDate 2026
record_format arxiv
spellingShingle A Multi-Agent Framework with Structured Reasoning and Reflective Refinement for Multimodal Empathetic Response Generation
Wang, Liping
Ye, Cheng
Chen, Weidong
Song, Peipei
Hu, Bo
Mao, Zhendong
Computer Vision and Pattern Recognition
Multimodal empathetic response generation (MERG) aims to generate emotionally engaging and empathetic responses based on users' multimodal contexts. Existing approaches usually rely on an implicit one-pass generation paradigm from multimodal context to the final response, which overlooks two intrinsic characteristics of MERG: (1) Human perception of emotional cues is inherently structured rather than a direct mapping. The conventional paradigm neglects the hierarchical progression of emotion perception, leading to distorted emotional judgments. (2) Given the inherent complexity and ambiguity of human emotions, the conventional paradigm is prone to significant emotional biases, ultimately resulting in suboptimal empathy. In this paper, we propose a multi-agent framework for MERG, which enhances empathy through structured reasoning and reflective refinement. Specifically, we first introduce a structured empathetic reasoning-to-generation module that explicitly decomposes response generation via multimodal perception, consistency-aware emotion forecasting, pragmatic strategy planning, and strategy-guided response generation, providing a clearer intermediate path from multimodal evidence to response realization. Besides, we develop a global reflection and refinement module, in which a global reflection agent performs step-wise auditing over intermediate states and the generated response, eliminating existing emotional biases and empathy errors, and triggering targeted regeneration. Overall, such a closed-loop framework enables our model to gradually improve the accuracy of emotion perception and eliminate emotion biases during the iteration process. Experiments on several benchmarks, e.g., IEMOCAP and MELD, demonstrate that our model has superior empathic response generation capabilities compared to state-of-the-art methods.
title A Multi-Agent Framework with Structured Reasoning and Reflective Refinement for Multimodal Empathetic Response Generation
topic Computer Vision and Pattern Recognition
url https://arxiv.org/abs/2604.18988