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Autori principali: Al-Ratrout, Mohammad, Ravva, Pavan Uttej, Sharmin, Shayla, Raikwar, Aditya, Shin, Ju Young, Barmaki, Roghayeh Leila
Natura: Preprint
Pubblicazione: 2026
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Accesso online:https://arxiv.org/abs/2604.25022
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author Al-Ratrout, Mohammad
Ravva, Pavan Uttej
Sharmin, Shayla
Raikwar, Aditya
Shin, Ju Young
Barmaki, Roghayeh Leila
author_facet Al-Ratrout, Mohammad
Ravva, Pavan Uttej
Sharmin, Shayla
Raikwar, Aditya
Shin, Ju Young
Barmaki, Roghayeh Leila
contents When multiple people share a single voice assistant, the system conflates their histories: one resident's preferences can leak into another's responses, eroding utility and trust. We call this failure mode persona confusion, and we show it is a measurable problem in today's single-user dialogue systems when deployed in shared environments. We present the Adaptive Friend Agent (AFA), a modular framework that combines voice-based speaker identification with per-user memory stores to enable identity-aware, personalized dialogue across multiple users. To support training and evaluation, we construct PAT (Personalized Agent chaT), a synthetic dataset of 58,289 persona-grounded dialogue turns spanning 133 user profiles and 12 real-world scenarios. We evaluate AFA across five LLM back-ends in a standard response-quality benchmark, with a LLaMA-2-70B model fine-tuned on PAT achieving the highest overall performance. To directly measure persona confusion prevention, we introduce an interleaved multi-user evaluation protocol with a novel metric, Persona Attribution Accuracy (PAA), demonstrating that identity-aware routing improves PAA from 35.7% to 61.3%. Human evaluation confirms annotators perceive significantly higher personalization in routing-enabled responses. Our results establish that identity-aware user routing is the critical component for preventing persona confusion in multi-user conversational systems.
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id arxiv_https___arxiv_org_abs_2604_25022
institution arXiv
publishDate 2026
record_format arxiv
spellingShingle AFA: Identity-Aware Memory for Preventing Persona Confusion in Multi-User Dialogue
Al-Ratrout, Mohammad
Ravva, Pavan Uttej
Sharmin, Shayla
Raikwar, Aditya
Shin, Ju Young
Barmaki, Roghayeh Leila
Human-Computer Interaction
When multiple people share a single voice assistant, the system conflates their histories: one resident's preferences can leak into another's responses, eroding utility and trust. We call this failure mode persona confusion, and we show it is a measurable problem in today's single-user dialogue systems when deployed in shared environments. We present the Adaptive Friend Agent (AFA), a modular framework that combines voice-based speaker identification with per-user memory stores to enable identity-aware, personalized dialogue across multiple users. To support training and evaluation, we construct PAT (Personalized Agent chaT), a synthetic dataset of 58,289 persona-grounded dialogue turns spanning 133 user profiles and 12 real-world scenarios. We evaluate AFA across five LLM back-ends in a standard response-quality benchmark, with a LLaMA-2-70B model fine-tuned on PAT achieving the highest overall performance. To directly measure persona confusion prevention, we introduce an interleaved multi-user evaluation protocol with a novel metric, Persona Attribution Accuracy (PAA), demonstrating that identity-aware routing improves PAA from 35.7% to 61.3%. Human evaluation confirms annotators perceive significantly higher personalization in routing-enabled responses. Our results establish that identity-aware user routing is the critical component for preventing persona confusion in multi-user conversational systems.
title AFA: Identity-Aware Memory for Preventing Persona Confusion in Multi-User Dialogue
topic Human-Computer Interaction
url https://arxiv.org/abs/2604.25022