Barriers and Enablers of Online Instruction in Hospitality Education in the Philippines: An Exploratory Study

Fuente: arXiv
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Main Authors: Cruz, Maria Anna D., Serna, Jeaneth D., Feliciano, Lloyd D., David, Mike Haizon M., Punsalan, Ma. Ferna Bel L., Lacsa, Glen Brian L., Castro, Michelle C., Miranda, John Paul P.
Format: Preprint
Published: 2026
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author Cruz, Maria Anna D.
Serna, Jeaneth D.
Feliciano, Lloyd D.
David, Mike Haizon M.
Punsalan, Ma. Ferna Bel L.
Lacsa, Glen Brian L.
Castro, Michelle C.
Miranda, John Paul P.
author_facet Cruz, Maria Anna D.
Serna, Jeaneth D.
Feliciano, Lloyd D.
David, Mike Haizon M.
Punsalan, Ma. Ferna Bel L.
Lacsa, Glen Brian L.
Castro, Michelle C.
Miranda, John Paul P.
contents This study examined the barriers and enablers of online instruction in hospitality education. A sequential exploratory design was implemented with hospitality teachers from both public and private higher educational institutions in the Philippines. Thematic analysis of interviews identified four key themes: technological barriers, pedagogical challenges, institutional and personal support, and integration of artificial intelligence (AI). These themes were transformed into survey constructs and tested for reliability. Pedagogical challenges, including difficulties in teaching hands-on subjects and sustaining student engagement, emerged as the most critical concerns. Technological barriers such as unstable internet and limited devices were moderately rated, while institutional and personal support received mixed evaluations. Teachers viewed AI integration as helpful but also expressed caution and emphasized the need for training. Reliability analysis showed acceptable to good internal consistency across constructs. The findings highlight the importance of strengthening pedagogical training, providing clear institutional support, and fostering responsible competence in AI use. Future studies should validate these results with larger and more diverse samples.
format Preprint
id arxiv_https___arxiv_org_abs_2604_25047
institution arXiv
publishDate 2026
record_format arxiv
spellingShingle Barriers and Enablers of Online Instruction in Hospitality Education in the Philippines: An Exploratory Study
Cruz, Maria Anna D.
Serna, Jeaneth D.
Feliciano, Lloyd D.
David, Mike Haizon M.
Punsalan, Ma. Ferna Bel L.
Lacsa, Glen Brian L.
Castro, Michelle C.
Miranda, John Paul P.
Computers and Society
Artificial Intelligence
This study examined the barriers and enablers of online instruction in hospitality education. A sequential exploratory design was implemented with hospitality teachers from both public and private higher educational institutions in the Philippines. Thematic analysis of interviews identified four key themes: technological barriers, pedagogical challenges, institutional and personal support, and integration of artificial intelligence (AI). These themes were transformed into survey constructs and tested for reliability. Pedagogical challenges, including difficulties in teaching hands-on subjects and sustaining student engagement, emerged as the most critical concerns. Technological barriers such as unstable internet and limited devices were moderately rated, while institutional and personal support received mixed evaluations. Teachers viewed AI integration as helpful but also expressed caution and emphasized the need for training. Reliability analysis showed acceptable to good internal consistency across constructs. The findings highlight the importance of strengthening pedagogical training, providing clear institutional support, and fostering responsible competence in AI use. Future studies should validate these results with larger and more diverse samples.
title Barriers and Enablers of Online Instruction in Hospitality Education in the Philippines: An Exploratory Study
topic Computers and Society
Artificial Intelligence
url https://arxiv.org/abs/2604.25047