SAGE: A Strategy-Aware Graph-Enhanced Generation Framework For Online Counseling

Fuente: arXiv
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Autori principali: Aharon, Eliya Naomi, Grimland, Meytal, Segal, Avi, Dayan, Loona Ben, Shenfeld, Inbar, Belz, Yossi Levi, Gal, Kobi
Natura: Preprint
Pubblicazione: 2026
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author Aharon, Eliya Naomi
Grimland, Meytal
Segal, Avi
Dayan, Loona Ben
Shenfeld, Inbar
Belz, Yossi Levi
Gal, Kobi
author_facet Aharon, Eliya Naomi
Grimland, Meytal
Segal, Avi
Dayan, Loona Ben
Shenfeld, Inbar
Belz, Yossi Levi
Gal, Kobi
contents Effective mental health counseling is a complex, theory-driven process requiring the simultaneous integration of psychological frameworks, real-time distress signals, and strategic intervention planning. This level of clinical reasoning is critical for safety and therapeutic effectiveness but is often missing in general-purpose Large Language Models (LLMs). We introduce SAGE (Strategy-Aware Graph-Enhanced), a novel framework designed to bridge the gap between structured clinical knowledge and generative AI. SAGE constructs a heterogeneous graph that unifies conversational dynamics with a psychologically grounded layer, explicitly anchoring interactions in a theory-driven lexicon. Our architecture first employs a Next Strategy Classifier to identify the optimal therapeutic intervention. Subsequently, a Graph-Aware Attention mechanism projects graph-derived structural signals into soft prompts, conditioning the LLM to generate responses that maintain clinical depth. Validated through both automated metrics and expert human evaluation, SAGE outperforms baselines in strategy prediction and recommended response quality. By providing actionable intervention recommendations, SAGE serves as a cutting-edge decision-support tool designed to augment human expertise in high-stakes crisis counseling.
format Preprint
id arxiv_https___arxiv_org_abs_2604_26630
institution arXiv
publishDate 2026
record_format arxiv
spellingShingle SAGE: A Strategy-Aware Graph-Enhanced Generation Framework For Online Counseling
Aharon, Eliya Naomi
Grimland, Meytal
Segal, Avi
Dayan, Loona Ben
Shenfeld, Inbar
Belz, Yossi Levi
Gal, Kobi
Computation and Language
I.2.7; I.2.4; I.2.6
Effective mental health counseling is a complex, theory-driven process requiring the simultaneous integration of psychological frameworks, real-time distress signals, and strategic intervention planning. This level of clinical reasoning is critical for safety and therapeutic effectiveness but is often missing in general-purpose Large Language Models (LLMs). We introduce SAGE (Strategy-Aware Graph-Enhanced), a novel framework designed to bridge the gap between structured clinical knowledge and generative AI. SAGE constructs a heterogeneous graph that unifies conversational dynamics with a psychologically grounded layer, explicitly anchoring interactions in a theory-driven lexicon. Our architecture first employs a Next Strategy Classifier to identify the optimal therapeutic intervention. Subsequently, a Graph-Aware Attention mechanism projects graph-derived structural signals into soft prompts, conditioning the LLM to generate responses that maintain clinical depth. Validated through both automated metrics and expert human evaluation, SAGE outperforms baselines in strategy prediction and recommended response quality. By providing actionable intervention recommendations, SAGE serves as a cutting-edge decision-support tool designed to augment human expertise in high-stakes crisis counseling.
title SAGE: A Strategy-Aware Graph-Enhanced Generation Framework For Online Counseling
topic Computation and Language
I.2.7; I.2.4; I.2.6
url https://arxiv.org/abs/2604.26630