Are you with me? A Framework for Detecting Mental Model Discrepancies in Task-Based Team Dialogues

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Autori principali: Kowalyshyn, Katharine, Scheutz, Matthias
Natura: Preprint
Pubblicazione: 2026
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author Kowalyshyn, Katharine
Scheutz, Matthias
author_facet Kowalyshyn, Katharine
Scheutz, Matthias
contents Humans typically use natural language to update teammates on task states. Since not all updates are communicated, discrepancies arise between the team members' mental models that negatively affect overall team performance. How can we categorize such discrepancies? Do misalignments detected in team dialogue predict future mental model misalignments? Traditional shared mental model (SMM) assessment methods rely on retrospective expert coding that cannot capture real-time coordination dynamics. We propose a framework to identify and categorize four types of mental model discrepancies: unsupported beliefs, false beliefs, belief contradictions, and omissions, all of which can naturally emerge in team dialogues. Using dialogues from twenty dyad teams performing collaborative object identification tasks across four sequential levels, we demonstrate that these discrepancy patterns contain predictive signals. Averaging historical discrepancy counts achieves meaningful prediction accuracy using uniform weighting as an exploratory baseline, with differential predictability across discrepancy types.
format Preprint
id arxiv_https___arxiv_org_abs_2605_03149
institution arXiv
publishDate 2026
record_format arxiv
spellingShingle Are you with me? A Framework for Detecting Mental Model Discrepancies in Task-Based Team Dialogues
Kowalyshyn, Katharine
Scheutz, Matthias
Artificial Intelligence
Humans typically use natural language to update teammates on task states. Since not all updates are communicated, discrepancies arise between the team members' mental models that negatively affect overall team performance. How can we categorize such discrepancies? Do misalignments detected in team dialogue predict future mental model misalignments? Traditional shared mental model (SMM) assessment methods rely on retrospective expert coding that cannot capture real-time coordination dynamics. We propose a framework to identify and categorize four types of mental model discrepancies: unsupported beliefs, false beliefs, belief contradictions, and omissions, all of which can naturally emerge in team dialogues. Using dialogues from twenty dyad teams performing collaborative object identification tasks across four sequential levels, we demonstrate that these discrepancy patterns contain predictive signals. Averaging historical discrepancy counts achieves meaningful prediction accuracy using uniform weighting as an exploratory baseline, with differential predictability across discrepancy types.
title Are you with me? A Framework for Detecting Mental Model Discrepancies in Task-Based Team Dialogues
topic Artificial Intelligence
url https://arxiv.org/abs/2605.03149