Sentiment Analysis and Customer Satisfaction Prediction on E-Commerce Platforms Based on YouTube Comments Using the XGBoost Algorithm
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arXiv
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| Auteurs principaux: | Manik, Ridho Benedictus Togi, Ramadhan, Muhammad Aqil, Yusuf, Ihsan Maulana, Muthoharoh, Luluk, Satria, Ardika, Manullang, Martin Clinton Tosima |
|---|---|
| Format: | Preprint |
| Publié: |
2026
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| Sujets: | |
| Accès en ligne: | |
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