FinRAG-12B: A Production-Validated Recipe for Grounded Question Answering in Banking

Fuente: arXiv
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Autores principales: Katerenchuk, Denys, Duboue, Pablo, Evanini, Keelan, Gondek, David, Govindugari, Nithin, Allauzen, Olivier, Baptiste, Joshua, More, David J, Schechter, Joshua
Formato: Preprint
Publicado: 2026
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author Katerenchuk, Denys
Duboue, Pablo
Evanini, Keelan
Gondek, David
Govindugari, Nithin
Allauzen, Olivier
Baptiste, Joshua
More, David J
Schechter, Joshua
author_facet Katerenchuk, Denys
Duboue, Pablo
Evanini, Keelan
Gondek, David
Govindugari, Nithin
Allauzen, Olivier
Baptiste, Joshua
More, David J
Schechter, Joshua
contents Large language models (LLMs) are rapidly being adopted across various domains. However, their adoption in banking industry faces resistance due to demands for high accuracy, regulatory compliance, and the need for verifiable and grounded responses. We present a unified, data-efficient framework for training grounded domain-specific LLMs that optimizes answer quality, citation grounding, and calibrated refusal under real-world deployment constraints. First, we describe a data generation pipeline that combines LLM-as-a-Judge filtering, citation annotation, and curriculum learning with only 143M tokens. The resulting 12B model achieves high answer quality outperforming GPT-4.1 on citation grounding, with a modest citation tradeoff versus the untuned base. Second, we propose a calibrated refusal mechanism: training on 22% unanswerable examples yield a 12% "I don't know" rate, substantially improving over the base model's unsafe 4.3% rate while avoiding GPT-4.1's over-refusal (20.2%). Third, we present an end-to-end methodology spanning from data curation to quantized serving. The system is deployed at 40+ financial institutions, achieving a 7.1 percentage point improvement in query resolution (p < 0.001). Additionally, the model delivers 3-5x faster responses at 20-50x lower cost compared to GPT-4.1.
format Preprint
id arxiv_https___arxiv_org_abs_2605_05482
institution arXiv
publishDate 2026
record_format arxiv
spellingShingle FinRAG-12B: A Production-Validated Recipe for Grounded Question Answering in Banking
Katerenchuk, Denys
Duboue, Pablo
Evanini, Keelan
Gondek, David
Govindugari, Nithin
Allauzen, Olivier
Baptiste, Joshua
More, David J
Schechter, Joshua
Artificial Intelligence
Computation and Language
Multiagent Systems
Large language models (LLMs) are rapidly being adopted across various domains. However, their adoption in banking industry faces resistance due to demands for high accuracy, regulatory compliance, and the need for verifiable and grounded responses. We present a unified, data-efficient framework for training grounded domain-specific LLMs that optimizes answer quality, citation grounding, and calibrated refusal under real-world deployment constraints. First, we describe a data generation pipeline that combines LLM-as-a-Judge filtering, citation annotation, and curriculum learning with only 143M tokens. The resulting 12B model achieves high answer quality outperforming GPT-4.1 on citation grounding, with a modest citation tradeoff versus the untuned base. Second, we propose a calibrated refusal mechanism: training on 22% unanswerable examples yield a 12% "I don't know" rate, substantially improving over the base model's unsafe 4.3% rate while avoiding GPT-4.1's over-refusal (20.2%). Third, we present an end-to-end methodology spanning from data curation to quantized serving. The system is deployed at 40+ financial institutions, achieving a 7.1 percentage point improvement in query resolution (p < 0.001). Additionally, the model delivers 3-5x faster responses at 20-50x lower cost compared to GPT-4.1.
title FinRAG-12B: A Production-Validated Recipe for Grounded Question Answering in Banking
topic Artificial Intelligence
Computation and Language
Multiagent Systems
url https://arxiv.org/abs/2605.05482