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Scaling the Queue: Reinforcement Learning for Equitable Call Classification Capacity in NYC Municipal Complaint Systems

Fuente: arXiv

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Bibliographic Details
Main Authors:	Aldridge, Irene, Bae, Ellie, Darak, Siddhesh, Donat, Nicholas, Fernando-Bell, Akhil, Ge, Bella, Goguen-Compagnoni, Nicholas, Gupta, Ishita, Hasan, Ali, Hoenigman, Pierce, Isa-Dutse, Imran, Jeong, Jiwon, Khanna, Tishya, Konduru, Neha, Liu, Yixuan, Maeda, Kai, McKenna, Nolan, Muller, Karl, Naeem, Farzaan, Patel, Rishabh, Sheldon, Zachary, Syed, Ammar, Tai, Nathan, Twersky, Michael, Wang, Haoying, Wang, Zening, Yao, Zexun, Yochman, Nadav
Format:	Preprint
Published:	2026
Subjects:	Econometrics Computers and Society J.1
Online Access:	Acceder al recurso
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Internet

https://arxiv.org/abs/2605.06482