Co-Designing Organizational Justice Indicators for Algorithmic Systems

Fuente: arXiv
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Hauptverfasser: Yamamoto, Fujiko Robledo, Mattei, Nicholas, Ragothaman, Pradeep, Burke, Robin, Voida, Amy
Format: Preprint
Veröffentlicht: 2026
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author Yamamoto, Fujiko Robledo
Mattei, Nicholas
Ragothaman, Pradeep
Burke, Robin
Voida, Amy
author_facet Yamamoto, Fujiko Robledo
Mattei, Nicholas
Ragothaman, Pradeep
Burke, Robin
Voida, Amy
contents Fairness in machine learning is often conceptualized narrowly in comparative, distributional terms. In studying stakeholders' concepts of fairness, we find that this framing is insufficient to capture the full range of issues raised. As an alternative, we propose organizational justice as a framework that subsumes distributional fairness as well as other normative concerns. We conduct a case study of organizational justice relative to personalized recommendation in the context of Kiva Microfunds, a nonprofit micro-lending organization whose mission is to increase financial access for underserved communities across the world. We report on the results of co-design workshops conducted with Kiva employees who are involved in different departments and whose roles often lead them to prioritize normative concerns that are most supportive of the stakeholders with whom they work most closely. We apply organizational justice to understand design trade-offs among different normative goals stakeholders invoke. Based on these goals, we identify a suite of metrics that Kiva employees can use to monitor and assess the recommender system's impact on their organizational justice concerns and to seed discussions within the organization about appropriate configuration and deployment of this system in context.
format Preprint
id arxiv_https___arxiv_org_abs_2605_12643
institution arXiv
publishDate 2026
record_format arxiv
spellingShingle Co-Designing Organizational Justice Indicators for Algorithmic Systems
Yamamoto, Fujiko Robledo
Mattei, Nicholas
Ragothaman, Pradeep
Burke, Robin
Voida, Amy
Human-Computer Interaction
Fairness in machine learning is often conceptualized narrowly in comparative, distributional terms. In studying stakeholders' concepts of fairness, we find that this framing is insufficient to capture the full range of issues raised. As an alternative, we propose organizational justice as a framework that subsumes distributional fairness as well as other normative concerns. We conduct a case study of organizational justice relative to personalized recommendation in the context of Kiva Microfunds, a nonprofit micro-lending organization whose mission is to increase financial access for underserved communities across the world. We report on the results of co-design workshops conducted with Kiva employees who are involved in different departments and whose roles often lead them to prioritize normative concerns that are most supportive of the stakeholders with whom they work most closely. We apply organizational justice to understand design trade-offs among different normative goals stakeholders invoke. Based on these goals, we identify a suite of metrics that Kiva employees can use to monitor and assess the recommender system's impact on their organizational justice concerns and to seed discussions within the organization about appropriate configuration and deployment of this system in context.
title Co-Designing Organizational Justice Indicators for Algorithmic Systems
topic Human-Computer Interaction
url https://arxiv.org/abs/2605.12643