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Autores principales: Zhou, Siyi, Young, Lindsay, Twyman, Marlon, Ferrara, Emilio
Formato: Preprint
Publicado: 2026
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Acceso en línea:https://arxiv.org/abs/2605.16204
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author Zhou, Siyi
Young, Lindsay
Twyman, Marlon
Ferrara, Emilio
author_facet Zhou, Siyi
Young, Lindsay
Twyman, Marlon
Ferrara, Emilio
contents Content moderation is a central mechanism through which platforms attempt to balance user engagement with community governance. Yet existing research has largely treated moderation as a uniform intervention, overlooking how moderator source, violation context, and linguistic style jointly shape user behavior. Drawing on the Human--AI Interaction Theory of Interactive Media Effects (HAII-TIME), this study examines how these three dimensions produce divergent post-moderation behavioral trajectories in a large-scale observational dataset of 11,795,036 moderation events across 9,285,410 users and 61,261 subreddits on Reddit (2021--2025). Using probabilistic behavioral classification, ANOVA, and OLS regression with PCA-derived linguistic features, we find that bot moderation consistently produces higher compliance and lower self-censorship than human or modteam moderation, challenging the assumption that human agency cues are inherently advantageous. Modteam moderation produces the strongest self-censorship effects, suggesting that institutional depersonalization is a meaningful driver of behavioral withdrawal. Violation severity emerges as a critical contingency: linguistic strategies effective in routine contexts -- elaborated explanation, community-scale appeals, direct personal address -- can backfire for serious violations, whereas prosocially framed and emotionally emphatic messages become most effective when stakes are highest. Of 480 linguistic interactions tested, 33 survive FDR correction. These findings extend HAII-TIME by introducing violation salience as a moderator of cue-based processing, and offer empirical grounding for context-adaptive moderation design.
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spellingShingle Who, Why, and How: Disentangling the Effects of Moderation Source, Context, and Language on Post-Removal Behavior
Zhou, Siyi
Young, Lindsay
Twyman, Marlon
Ferrara, Emilio
Computers and Society
Content moderation is a central mechanism through which platforms attempt to balance user engagement with community governance. Yet existing research has largely treated moderation as a uniform intervention, overlooking how moderator source, violation context, and linguistic style jointly shape user behavior. Drawing on the Human--AI Interaction Theory of Interactive Media Effects (HAII-TIME), this study examines how these three dimensions produce divergent post-moderation behavioral trajectories in a large-scale observational dataset of 11,795,036 moderation events across 9,285,410 users and 61,261 subreddits on Reddit (2021--2025). Using probabilistic behavioral classification, ANOVA, and OLS regression with PCA-derived linguistic features, we find that bot moderation consistently produces higher compliance and lower self-censorship than human or modteam moderation, challenging the assumption that human agency cues are inherently advantageous. Modteam moderation produces the strongest self-censorship effects, suggesting that institutional depersonalization is a meaningful driver of behavioral withdrawal. Violation severity emerges as a critical contingency: linguistic strategies effective in routine contexts -- elaborated explanation, community-scale appeals, direct personal address -- can backfire for serious violations, whereas prosocially framed and emotionally emphatic messages become most effective when stakes are highest. Of 480 linguistic interactions tested, 33 survive FDR correction. These findings extend HAII-TIME by introducing violation salience as a moderator of cue-based processing, and offer empirical grounding for context-adaptive moderation design.
title Who, Why, and How: Disentangling the Effects of Moderation Source, Context, and Language on Post-Removal Behavior
topic Computers and Society
url https://arxiv.org/abs/2605.16204