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Helping Customers in Distress: An LLM-powered Agent that Converses, Probes, and Routes

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Bibliographic Details
Main Authors:	Atreya, Alankar, Wanger, Stefan Sylvius, Batra, Devesh, Hankache, Robert, Iglesias Jr, Cristovao, Sinclair, Patrick, Pelosio, Giulio, McMillan, Michael, Cowan, Greig A., Khraishi, Raad
Format:	Preprint
Published:	2026
Subjects:	Human-Computer Interaction Artificial Intelligence Machine Learning
Online Access:	Acceder al recurso
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