Designing for Being-With: Presence Without Personhood in Conversational Human-AI Interaction

Fuente: arXiv
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Autori principali: Fried, Hector Michael, Hill, Robin
Natura: Preprint
Pubblicazione: 2026
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author Fried, Hector Michael
Hill, Robin
author_facet Fried, Hector Michael
Hill, Robin
contents Conversational AI systems increasingly generate social presence through linguistic fluency, emotional mirroring, and continuity across interactions. While these qualities can support engagement, they also risk relational overreach-particularly in care-adjacent contexts where users may interpret fluent systems as empathic, competent, or authoritative. This position paper argues for a designerly alternative: being-with without becoming. Drawing on a program of research-through-design and design ethnography involving the design, deployment, and reflective analysis of conversational agents across public, educational, cultural, and care-adjacent settings, the paper introduces the concept of bounded relational presence. Bounded presence supports attentiveness, continuity, and responsiveness while explicitly avoiding claims of personhood, therapeutic authority, or human equivalence. Presence is reframed as a designable interaction quality that can be tuned, constrained, and deliberately withdrawn, rather than maximized as a performance goal. The contribution is not a deployed clinical system, but a set of designerly principles for shaping relational interaction in conversational HRI that emphasize relational coherence, honesty of limits, and accountable withdrawal.
format Preprint
id arxiv_https___arxiv_org_abs_2605_17194
institution arXiv
publishDate 2026
record_format arxiv
spellingShingle Designing for Being-With: Presence Without Personhood in Conversational Human-AI Interaction
Fried, Hector Michael
Hill, Robin
Human-Computer Interaction
Computers and Society
Conversational AI systems increasingly generate social presence through linguistic fluency, emotional mirroring, and continuity across interactions. While these qualities can support engagement, they also risk relational overreach-particularly in care-adjacent contexts where users may interpret fluent systems as empathic, competent, or authoritative. This position paper argues for a designerly alternative: being-with without becoming. Drawing on a program of research-through-design and design ethnography involving the design, deployment, and reflective analysis of conversational agents across public, educational, cultural, and care-adjacent settings, the paper introduces the concept of bounded relational presence. Bounded presence supports attentiveness, continuity, and responsiveness while explicitly avoiding claims of personhood, therapeutic authority, or human equivalence. Presence is reframed as a designable interaction quality that can be tuned, constrained, and deliberately withdrawn, rather than maximized as a performance goal. The contribution is not a deployed clinical system, but a set of designerly principles for shaping relational interaction in conversational HRI that emphasize relational coherence, honesty of limits, and accountable withdrawal.
title Designing for Being-With: Presence Without Personhood in Conversational Human-AI Interaction
topic Human-Computer Interaction
Computers and Society
url https://arxiv.org/abs/2605.17194