Opportunities and Risks of Generative AI through the Health Information Journey

Fuente: arXiv
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Main Authors: DeVerna, Matthew R., Yan, Harry Yaojun, Yang, Kai-Cheng, Menczer, Filippo
Format: Preprint
Published: 2026
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author DeVerna, Matthew R.
Yan, Harry Yaojun
Yang, Kai-Cheng
Menczer, Filippo
author_facet DeVerna, Matthew R.
Yan, Harry Yaojun
Yang, Kai-Cheng
Menczer, Filippo
contents Artificial intelligence is fundamentally changing how health content is encountered and acted upon across both the information and healthcare ecosystems. AI systems now generate claims, curate information, interpret symptoms, synthesize evidence, and guide decisions, with significant opportunities and risks for the public. Potential benefits include improvements in access, comprehension, and continuity of care. At the same time, AI can introduce inaccurate or manipulative content that is difficult to distinguish from reliable guidance, and encourage automated decisions that affect care with little transparency or recourse. We introduce a four-stage framework to examine how these opportunities and risks unfold as the public moves through the information environment and into formal healthcare.
format Preprint
id arxiv_https___arxiv_org_abs_2605_23026
institution arXiv
publishDate 2026
record_format arxiv
spellingShingle Opportunities and Risks of Generative AI through the Health Information Journey
DeVerna, Matthew R.
Yan, Harry Yaojun
Yang, Kai-Cheng
Menczer, Filippo
Computers and Society
Artificial intelligence is fundamentally changing how health content is encountered and acted upon across both the information and healthcare ecosystems. AI systems now generate claims, curate information, interpret symptoms, synthesize evidence, and guide decisions, with significant opportunities and risks for the public. Potential benefits include improvements in access, comprehension, and continuity of care. At the same time, AI can introduce inaccurate or manipulative content that is difficult to distinguish from reliable guidance, and encourage automated decisions that affect care with little transparency or recourse. We introduce a four-stage framework to examine how these opportunities and risks unfold as the public moves through the information environment and into formal healthcare.
title Opportunities and Risks of Generative AI through the Health Information Journey
topic Computers and Society
url https://arxiv.org/abs/2605.23026