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| Main Authors: | , |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1968
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=ED026105 |
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Table of Contents:
- Criteria for Evaluating the Effectiveness of Library Operations and Services. Final Report, Phase II: Data Gathering and Evaluations. Wessel, C. J. And Others Administration Cost Effectiveness Costs Evaluation Evaluation Criteria Evaluation Methods Information Centers Information Services Libraries Library Services Library Standards Measurement Techniques This report summarizes (1) data and information collected to facilitate the development of criteria for the evaluation of the efficiency and effectiveness of Army Technical Libraries; (2) the findings on the mission and objectives of Army Technical Libraries; (3) the areas in which adequate standards for performance are feasible, and (4) presents the tentative (candidate) criteria and proposed management techniques useful in implementing them. The criteria apply to 4 general aspects of library performance: (1) Philosophical - criteria which relate to the enunciation of the reasons for the existence of the library, (2) Management - criteria which relate to the influence exerted on the efficiency and effectiveness of the library by management practices, (3) Services and products - criteria which relate to the outputs of the library and measures of service or product effectiveness, and (4) Operations - criteria which are potentially useful as a basis for developing adequate standards for performance evaluation of the staff's professional actions. (Author)