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Bibliographic Details
Main Authors: Rzasa, Philip V., Baker, Norman R.
Format: Recurso educativo Open Access
Language:en
Published: 1971
Subjects:
Online Access:https://eric.ed.gov/?id=ED054833
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Table of Contents:
  • Measures of Effectiveness for a University Library. Rzasa, Philip V. Baker, Norman R. College Libraries Information Needs Library Research Library Services Program Effectiveness Program Evaluation Use Studies Two measures of effectiveness for university libraries are constructed. The Primary Measure of Effectiveness, defined over the total population of users, considers the number of material and information items desired by the users, the number of satisfactorily answered inquiries, and the number of users. For the Secondary Measure of Effectiveness the total population is classified into subsets according to similarity of users' needs. A measure is defined for each subset and is a function of the number of individuals in the subset. (Author)