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| Main Authors: | , |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1971
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=ED075052 |
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Table of Contents:
- Measurement of Effectiveness of Public Library Service Study. A Report on Phases I and II. DeProspo, Ernest R. And Others Librarians Library Circulation Library Collections Library Facilities Library Services Library Surveys Program Effectiveness Public Libraries Reference Services Use Studies The basic rationale for this study was that attempts to measure the service capabilities of public libraries, either in relation to the needs of their communities or to the standards adopted by the profession, are hampered by the lack of criteria of quality or effectiveness. It was recognized that new measures were needed to gauge effectiveness while eliminating extraneous factors. Specifically, these two phases reported upon here were designed to (1) identify measurement criteria which would discriminate among public library services, (2) develop an operational methodology whereby local librarians could collect the necessary data for processing and refinement, and (3) demonstrate that the measurement criteria could be put into a theoretical model which would provide a professional basis for assessing the activity of basic programs. The following criteria were studied: description of collection, building usage, circulation, facilities usage, patterns of reference usage, and public service personnel. (Author/SJ)