:: Library Catalog

Cover Image

Saved in:

Bibliographic Details
Main Author:	Redmond, D. A.
Format:	Recurso educativo Open Access
Language:	en
Published:	1973
Subjects:	Administration College Libraries Information Needs Libraries Library Planning Library Services Management Systems Reference Services
Online Access:	https://eric.ed.gov/?id=ED087493
Tags:	Add Tag No Tags, Be the first to tag this record!

Similar Items

Planning Information Services in the Liberal Arts College Library.
by: Miller, Richard E., et al.
Published: (1977)

Proposal for an Information Service for University Administrators; Office of Specialized Services - Implementation.
by: Cassata, Mary B., et al.
Published: (1973)

Zero Based Staffing/Services Analysis for the Central State University Library.
by: Lolley, John, Ed.
Published: (1986)

Assessing Quality in Digital Reference Services Site Visit Reports: State Library of Florida, Bureau of Library and Network Services and Tampa-Hillsborough County Public Library System.
by: Gross, Melissa, et al.
Published: (2001)

A Planning Primer for Online Reference Service in a Public Library.
by: McClure, Charles R.
Published: (1980)

Nonusers of Academic Libraries: Academic Lifestyles and Reference Services.
by: Cannon, Patricia A.
Published: (1990)

Colorado Governor's Conference on Library and Information Services, April 20-22, 1979. Final Report.
by: Katz, Ruth M., Ed.
Published: (1979)

Customer Service: Implications for Reference Practice.
by: Whitlatch, Jo Bell
Published: (1995)

Applying Fourth Generation Management to Access Services: Reinventing Customer Service and Process Management
by: Hasty, Douglas F.
Published: (2004)

Computer Aided Reference Services in the Academic Library: Experiences in Organizing and Operating an Online Reference Service.
by: Hoover, Ryan E.
Published: (1979)

The Impact of Networking on Library Management
by: Dougherty, Richard M.
Published: (1978)

Bookman's Folly; A Hymn to Reference as Information Service.
by: Sayles, Jeremy W.
Published: (1978)

The Future of Reference Services in the Public Library.
by: Lerner, Ivy
Published: (1977)

Library Lectures Numbers Nine Through Sixteen, November 1967 - April 1970.
by: Wire, Caroline, Ed.
Published: (1971)

Libraries: A Marketable Resource
by: Lawrence, Carl
Published: (1977)

Academic Library Reference Services.
by: Batt, Fred
Published: (1986)

Library Guides: Supporting Customer Service in Information Delivery at the New Canaan Library.
by: Bryant, David
Published: (1996)

The Health Sciences Librarian as Knowledge Worker.
by: Florance, Valerie, et al.
Published: (1993)

Clinging to Traditional Reference Services: An Open Invitation to Libref.com.
by: Campbell, Jerry D.
Published: (2000)

User Satisfaction and Service Transactions for a Reference Department in an Illinois Community College Learning Resources Center.
by: Cornish, Nancy M.
Published: (1991)

The Floating Reference Librarian
by: Hernon, Peter, et al.
Published: (1972)

Small Can Be Beautiful: An Experiment with Online Searching.
by: Sheridan, Jean
Published: (1986)

Needs Assessment Program, the University of Tennessee, Knoxville Libraries 1993/94.
by: Bush, Earl, et al.
Published: (1994)

The Planning of Library and Documentation Services. Working Draft.
by: Sewell, P. H.
Published: (1969)

Meeting Information Needs in Ohio; A Report on a TWX Experiment and Elements That Will Assist in Designing a Reference and Information Network.
Published: (1970)

Guidelines for Establishing Community Information and Referral Service in Public Libraries.
Published: (1986)

Library Service to the Graduate Community.
by: Dunlap, Connie R.
Published: (1975)

A New Objective for Development: Working Paper No. 2.
Published: (1971)

Going the Extra 1.6 KM
by: Lonergan, David
Published: (2010)

Setting Up CD-ROM Work Areas--Part 2: Integrating CD-ROM Functions into Library Services.
by: Vasi, John, et al.
Published: (1992)

Evaluation of the University of Minnesota Libraries Reference Department Telephone Information Service. Pilot Study.
by: King, Geraldine B., et al.
Published: (1973)

One-on-One: Term Paper Assistance Programs.
by: Bergen, Kathleen, et al.
Published: (1985)

The Key to the Future: Revised Minimum Standards for Youth Services in Public Libraries of New York State.
by: Glisson, Margaret, Ed.
Published: (1994)

Status and Future Directions of Online Search Services in Georgia Academic Libraries.
by: Mosby, Anne Page, et al.
Published: (1983)

Term-Paper Counseling: Individualized Bibliographic Instruction.
by: Schobert, Tim
Published: (1982)

Reference and Information Services: An Introduction. Third Edition. Library and Information Science Text Series.
by: Bopp, Richard E., Ed., et al.
Published: (2001)

The Moveable Feast: Serving Diverse Client Groups in an Urban Law Library.
by: Braithwaite, Heather J. E.
Published: (1993)

SDI Citation Checking as a Measure of the Performance of Library Document Delivery Systems.
by: Bourne, Charles P., et al.
Published: (1973)

Focus on Customer Service. Service Management: How to Plan for it Rather Than Hope for It [and] Learning to Say "Yes": A Customer Service Program for Library Staff [and] Maintaining Momentum in a Quality Improvement Process.
by: Brewer, Julie, et al.
Published: (1995)

Supervisory Rotation: Impact on an Academic Library Reference Staff.
by: Perdue, Bob, et al.
Published: (1986)