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| Main Authors: | , |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1975
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=ED111421 |
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Table of Contents:
- Instruction in Negotiating the Reference Query. Jahoda, Gerald And Others Decision Making Skills Higher Education Information Science Information Services Inquiry Instructional Materials Librarians Library Education Library Services Library Skills Problem Solving Professional Education Reference Services Research Methodology Search Strategies Unit Plan An instructional module designed to help librarians learn to identify and negotiate reference questions is presented and discussed. The instructional module consists of an essay on performance of negotiation as a decision-making step in the reference process, and exercises for identification of queries that should be negotiated. A videotape which illustrates both good and poor negotiation techniques was also developed. (Author/JY)