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Bibliographic Details
Main Author: Reed, Jeffrey G.
Format: Recurso educativo Open Access
Language:en
Published: 1976
Subjects:
Online Access:https://eric.ed.gov/?id=ED125667
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author Reed, Jeffrey G.
author_facet Reed, Jeffrey G.
Reed, Jeffrey G.
collection Education Resources Information Center
contents The Identification of Relevant Dimensions for the Environmental Assessment of a College Library Using the Critical Incident Technique. Reed, Jeffrey G. College Libraries Critical Incidents Method Higher Education Library Collections Library Facilities Library Research Library Services Library Surveys Personnel Physical Environment Student Reaction The critical incident technique was used to identify several environmental dimensions relevant to the assessment of a college library, in this case the Cook Library of Towson State College, Maryland. Students were asked to fill out forms describing positive and negative encounters with the library and library staff and to complete a general information form. A detailed schedule was developed to tabulate positive and negative factors in four major areas: staff, materials, services, and physical environment. Results indicated that students were more concerned about the actions and attitudes of the staff and the availability of materials than about the library's physical environment, specific services, organization, or the quality of the collection. (Author/LS)
format Recurso educativo Open Access
id eric_ED125667
institution ERIC Institute of Education Sciences
language en
publishDate 1976
record_format eric
spellingShingle The Identification of Relevant Dimensions for the Environmental Assessment of a College Library Using the Critical Incident Technique.
Reed, Jeffrey G.
College Libraries
Critical Incidents Method
Higher Education
Library Collections
Library Facilities
Library Research
Library Services
Library Surveys
Personnel
Physical Environment
Student Reaction
The Identification of Relevant Dimensions for the Environmental Assessment of a College Library Using the Critical Incident Technique. Reed, Jeffrey G. College Libraries Critical Incidents Method Higher Education Library Collections Library Facilities Library Research Library Services Library Surveys Personnel Physical Environment Student Reaction The critical incident technique was used to identify several environmental dimensions relevant to the assessment of a college library, in this case the Cook Library of Towson State College, Maryland. Students were asked to fill out forms describing positive and negative encounters with the library and library staff and to complete a general information form. A detailed schedule was developed to tabulate positive and negative factors in four major areas: staff, materials, services, and physical environment. Results indicated that students were more concerned about the actions and attitudes of the staff and the availability of materials than about the library's physical environment, specific services, organization, or the quality of the collection. (Author/LS)
title The Identification of Relevant Dimensions for the Environmental Assessment of a College Library Using the Critical Incident Technique.
topic College Libraries
Critical Incidents Method
Higher Education
Library Collections
Library Facilities
Library Research
Library Services
Library Surveys
Personnel
Physical Environment
Student Reaction
url https://eric.ed.gov/?id=ED125667