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Bibliographic Details
Main Author: Klassen, Robert
Format: Recurso educativo Open Access
Language:en
Published: 1976
Subjects:
Online Access:https://eric.ed.gov/?id=ED129238
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Table of Contents:
  • Evolution of Guidelines for Information Services. Klassen, Robert Evaluation Guidelines Information Services Library Services Library Standards Reference Services Speeches Despite the frequency with which library reference services are evaluated, there is a dearth of guidelines for the operation and evaluation of reference services. An American Library Association committee investigated the issue and made recommendations for improved reference operations, but the nature of information retrieval is rapidly changing, and the information needs of library users are subject to constant modification. Work towards refining reference service standards needs to continue. (EMH)