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1. Verfasser: Parr, Edward
Format: Recurso educativo Open Access
Sprache:en
Veröffentlicht: 1977
Schlagworte:
Online-Zugang:https://eric.ed.gov/?id=ED145843
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author Parr, Edward
author_facet Parr, Edward
Parr, Edward
collection Education Resources Information Center
contents Waverly Municipal Library: A User Survey. Parr, Edward Community Information Services Community Organizations Data Collection Library Services Library Surveys Public Agencies Public Libraries Questionnaires Use Studies User Satisfaction (Information) A total of 830 patrons of the adult section in Waverly Municipal Library in Sydney, Australia responded to a questionnaire to determine sociological characteristics and user behavior. The study revealed that: (1) nearly two thirds of all users are under 35 years of age; (2) level of education and involvement in formal education are underlying determinants of use; (3) there is a high level of satisfaction with library service; and (4) few people perceive the public library as part of a community information network and the library itself does not appear to act in this capacity. Further questioning of non-library users was recommended for more complete information to be used in library planning. This step-by-step report describes the methodology used to determine library user characteristics, and includes tables, diagrams, maps, plates and the questionnaire. (Author/KP)
format Recurso educativo Open Access
id eric_ED145843
institution ERIC Institute of Education Sciences
language en
publishDate 1977
record_format eric
spellingShingle Waverly Municipal Library: A User Survey.
Parr, Edward
Community Information Services
Community Organizations
Data Collection
Library Services
Library Surveys
Public Agencies
Public Libraries
Questionnaires
Use Studies
User Satisfaction (Information)
Waverly Municipal Library: A User Survey. Parr, Edward Community Information Services Community Organizations Data Collection Library Services Library Surveys Public Agencies Public Libraries Questionnaires Use Studies User Satisfaction (Information) A total of 830 patrons of the adult section in Waverly Municipal Library in Sydney, Australia responded to a questionnaire to determine sociological characteristics and user behavior. The study revealed that: (1) nearly two thirds of all users are under 35 years of age; (2) level of education and involvement in formal education are underlying determinants of use; (3) there is a high level of satisfaction with library service; and (4) few people perceive the public library as part of a community information network and the library itself does not appear to act in this capacity. Further questioning of non-library users was recommended for more complete information to be used in library planning. This step-by-step report describes the methodology used to determine library user characteristics, and includes tables, diagrams, maps, plates and the questionnaire. (Author/KP)
title Waverly Municipal Library: A User Survey.
topic Community Information Services
Community Organizations
Data Collection
Library Services
Library Surveys
Public Agencies
Public Libraries
Questionnaires
Use Studies
User Satisfaction (Information)
url https://eric.ed.gov/?id=ED145843