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| Main Author: | |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1977
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=ED145843 |
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Table of Contents:
- Waverly Municipal Library: A User Survey. Parr, Edward Community Information Services Community Organizations Data Collection Library Services Library Surveys Public Agencies Public Libraries Questionnaires Use Studies User Satisfaction (Information) A total of 830 patrons of the adult section in Waverly Municipal Library in Sydney, Australia responded to a questionnaire to determine sociological characteristics and user behavior. The study revealed that: (1) nearly two thirds of all users are under 35 years of age; (2) level of education and involvement in formal education are underlying determinants of use; (3) there is a high level of satisfaction with library service; and (4) few people perceive the public library as part of a community information network and the library itself does not appear to act in this capacity. Further questioning of non-library users was recommended for more complete information to be used in library planning. This step-by-step report describes the methodology used to determine library user characteristics, and includes tables, diagrams, maps, plates and the questionnaire. (Author/KP)