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| Main Authors: | , |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1972
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=ED148355 |
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Table of Contents:
- Interpersonal Communications Workshop. Buel, Sue Hosford, Charles Communication Skills Communication (Thought Transfer) Instructional Materials Interpersonal Competence Interpersonal Relationship Librarians Professional Continuing Education Skill Development Workshops The major purpose of an interpersonal communications workshop is to provide participants the opportunity to acquire knowledge and practice skills in face-to-face communication, individual communicating style, group and organizational factors which affect communication, and continued improvement of individual communication skills. The exercises in this document are designed for use by library personnel in a series of theory and practice sessions on interpersonal communications. Topics include: (1) the degree of congruence between a person's intentions and the effect produced, (2) paraphrasing, (3) handling misunderstandings, (4) nonverbal behavior, (5) behavior description, (6) defensive communication, (7) description of feelings, (8) emotional states, (9) feedback, (10) interpersonal effect, (11) matching behavior, (12) norms, (13) group processes, (14) goals, and (15) power and influence. (KP)