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| Main Authors: | , |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1977
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=ED148389 |
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| _version_ | 1867181253552242688 |
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| author | Dervin, Brenda And Others |
| author_facet | Dervin, Brenda And Others Dervin, Brenda And Others |
| collection | Education Resources Information Center |
| contents | The Development of Strategies for Dealing with the Information Needs of Urban Residents: Phase III - Applications. Final Report. Dervin, Brenda And Others Change Strategies Communication Skills Human Services Information Needs Learning Modules Librarians Library Education Library Role Social Agencies Training Methods Urban Population This report culminates the final phase of a three phase project the purpose of which was to develop strategies for dealing with the information needs of urban residents. The focus has been on the information practitioner-client interaction, and how practitioners can effectively deal with individual citizens when these citizens and their needs take on myriad forms at myriad times. The first two phases of the project involved research studies. Phase I studied citizens and how they use information. On the basis of the Phase I results, an approach to providing information services called the client-in-situation approach, was developed. The Phase II project studied information practitioners to determine their readiness to use this approach. The purpose of the third phase was to develop training modules encapsulating the major conceptual developments and empirical findings from the prior two phases. Twenty training modules, encompassing 30-plus hours of training, were developed in such a way that any practitioner can, with sufficient preparation time, conduct training. The modules were then evaluated under two training conditions, with library and information agency practitioners and with library school students. Detailed results from these evaluations are presented in the report as an aid for prospective trainers. (Author) |
| format | Recurso educativo Open Access |
| id | eric_ED148389 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 1977 |
| record_format | eric |
| spellingShingle | The Development of Strategies for Dealing with the Information Needs of Urban Residents: Phase III - Applications. Final Report. Dervin, Brenda And Others Change Strategies Communication Skills Human Services Information Needs Learning Modules Librarians Library Education Library Role Social Agencies Training Methods Urban Population The Development of Strategies for Dealing with the Information Needs of Urban Residents: Phase III - Applications. Final Report. Dervin, Brenda And Others Change Strategies Communication Skills Human Services Information Needs Learning Modules Librarians Library Education Library Role Social Agencies Training Methods Urban Population This report culminates the final phase of a three phase project the purpose of which was to develop strategies for dealing with the information needs of urban residents. The focus has been on the information practitioner-client interaction, and how practitioners can effectively deal with individual citizens when these citizens and their needs take on myriad forms at myriad times. The first two phases of the project involved research studies. Phase I studied citizens and how they use information. On the basis of the Phase I results, an approach to providing information services called the client-in-situation approach, was developed. The Phase II project studied information practitioners to determine their readiness to use this approach. The purpose of the third phase was to develop training modules encapsulating the major conceptual developments and empirical findings from the prior two phases. Twenty training modules, encompassing 30-plus hours of training, were developed in such a way that any practitioner can, with sufficient preparation time, conduct training. The modules were then evaluated under two training conditions, with library and information agency practitioners and with library school students. Detailed results from these evaluations are presented in the report as an aid for prospective trainers. (Author) |
| title | The Development of Strategies for Dealing with the Information Needs of Urban Residents: Phase III - Applications. Final Report. |
| topic | Change Strategies Communication Skills Human Services Information Needs Learning Modules Librarians Library Education Library Role Social Agencies Training Methods Urban Population |
| url | https://eric.ed.gov/?id=ED148389 |