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| Main Author: | |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1978
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=ED167085 |
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Table of Contents:
- Survey of Massachusetts Public Library Users, 1977. Estes, J. Worth Demography Financial Support Library Services Public Libraries Questionnaires Statistical Data Surveys Tables (Data) User Satisfaction (Information) Twenty per cent of 8400 questionnaires distributed in 1977 to a representative sampling of public libraries throughout Massachusetts were returned and analyzed. Those returned were entirely representative of the state's population and of the size of library services represented, although communities with the most "active" library services were more likely to return more questionnaires. Few, if any, remarkable differences could be ascertained between men and women, handicapped and non-handicapped persons, ethnic minority and non-minority persons, or among age groups, the three state library regions, or cities and towns of differing sizes, in respect to their opinions about library services and their funding needs. However, the frequency of library use did appear to be least in the Eastern Region, and greatest among the youngest and oldest respondents. The results reflect a general satisfaction with public library services throughout the state, at least insofar as users know what they want and what is available. A clear mandate for increased state and federal financial assistance for libraries is reflected by the data. The 16-item questionnaire is provided, as well as statistical tabulations of responses grouped by sex, handicapped status, ethnic minority status, age group, frequency of library use, library region, and size of community. (Author/JD)