Neighborhood Information Service Centers. Public Library "Information and Referral" Provides Significant New Personal Service to the Individual Library User. A Background Paper for the White House Conference on Library and Information Services.

Fuente: ERIC Institute of Education Sciences
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Bibliographic Details
Main Author: Layne, Elizabeth N.
Format: Recurso educativo Open Access
Language:en
Published: 1979
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author Layne, Elizabeth N.
author_facet Layne, Elizabeth N.
Layne, Elizabeth N.
collection Education Resources Information Center
contents Neighborhood Information Service Centers. Public Library "Information and Referral" Provides Significant New Personal Service to the Individual Library User. A Background Paper for the White House Conference on Library and Information Services. Layne, Elizabeth N. Community Information Services Information Centers Information Seeking Information Services Library Services Public Libraries Reference Services Referral This booklet, one of a series of background papers for the White House Conference, presents information and referral services as one of the ways libraries are developing programs to discharge their responsibilities to the public they serve. It details the determination of a woman librarian in Detroit to develop the first comprehensive I&R service ever to be tried in a public library. Planning involved (1) organizing a community information file, (2) structuring operating procedures, (3) establishing amicable relationships with local social services and government agencies, and (4) familiarizing the staff with the philosophy and methods of I&R service. The paper moves on past the Detroit experience to Memphis and then to Houston--each city's program different from the others. It also discusses some of the much narrower information programs aimed at particular community groups in need of specialized assistance and presents the information needs of rural areas and remote wilderness regions which can only be served by mobile book vans. Particular attention is given to the requirements of the elderly. Technology and how it can be effectively used to extend the scope of information and referral services is discussed at length. (Author/RAA)
format Recurso educativo Open Access
id eric_ED184573
institution ERIC Institute of Education Sciences
language en
publishDate 1979
record_format eric
spellingShingle Neighborhood Information Service Centers. Public Library "Information and Referral" Provides Significant New Personal Service to the Individual Library User. A Background Paper for the White House Conference on Library and Information Services.
Layne, Elizabeth N.
Community Information Services
Information Centers
Information Seeking
Information Services
Library Services
Public Libraries
Reference Services
Referral
Neighborhood Information Service Centers. Public Library "Information and Referral" Provides Significant New Personal Service to the Individual Library User. A Background Paper for the White House Conference on Library and Information Services. Layne, Elizabeth N. Community Information Services Information Centers Information Seeking Information Services Library Services Public Libraries Reference Services Referral This booklet, one of a series of background papers for the White House Conference, presents information and referral services as one of the ways libraries are developing programs to discharge their responsibilities to the public they serve. It details the determination of a woman librarian in Detroit to develop the first comprehensive I&R service ever to be tried in a public library. Planning involved (1) organizing a community information file, (2) structuring operating procedures, (3) establishing amicable relationships with local social services and government agencies, and (4) familiarizing the staff with the philosophy and methods of I&R service. The paper moves on past the Detroit experience to Memphis and then to Houston--each city's program different from the others. It also discusses some of the much narrower information programs aimed at particular community groups in need of specialized assistance and presents the information needs of rural areas and remote wilderness regions which can only be served by mobile book vans. Particular attention is given to the requirements of the elderly. Technology and how it can be effectively used to extend the scope of information and referral services is discussed at length. (Author/RAA)
title Neighborhood Information Service Centers. Public Library "Information and Referral" Provides Significant New Personal Service to the Individual Library User. A Background Paper for the White House Conference on Library and Information Services.
topic Community Information Services
Information Centers
Information Seeking
Information Services
Library Services
Public Libraries
Reference Services
Referral
url https://eric.ed.gov/?id=ED184573