APA (7th ed.) Citation

Williams, M. E. (1978). User Feedback--Influence on Online System Operators.

Chicago Style (17th ed.) Citation

Williams, Martha E. User Feedback--Influence on Online System Operators. 1978.

MLA (9th ed.) Citation

Williams, Martha E. User Feedback--Influence on Online System Operators. 1978.

Warning: These citations may not always be 100% accurate.