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Autor principal: Kotzer, Donna
Formato: Recurso educativo Open Access
Lenguaje:en
Publicado: 1980
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Acceso en línea:https://eric.ed.gov/?id=ED203853
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author Kotzer, Donna
author_facet Kotzer, Donna
Kotzer, Donna
collection Education Resources Information Center
contents The 1980 User Study of the Metropolitan Toronto Library. Kotzer, Donna Library Facilities Library Materials Library Research Library Surveys Participant Characteristics Public Libraries Questionnaires Tables (Data) Use Studies User Satisfaction (Information) Conducted to furnish data which would profile users of the Metropolitan Toronto Library, this 1980 survey drew its findings from a sample of 884 questionnaires (randomly selected from the 5,304 returned) which were distributed to entering and exiting library patrons over a 3-day period. The survey found that 62 percent of the respondents were students and that 19 percent were professionals. The most frequented departments were science and technology, social sciences, business, history, and languages. Sixty-nine percent of the respondents used books, and 57 percent specified that they found the materials they were seeking. Seventy-six percent of respondents who asked for assistance were satisfied with the help they received. Tables present a complete breakdown of the data gathered. Coding instructions and a copy of the questionnaire are provided. (FM)
format Recurso educativo Open Access
id eric_ED203853
institution ERIC Institute of Education Sciences
language en
publishDate 1980
record_format eric
spellingShingle The 1980 User Study of the Metropolitan Toronto Library.
Kotzer, Donna
Library Facilities
Library Materials
Library Research
Library Surveys
Participant Characteristics
Public Libraries
Questionnaires
Tables (Data)
Use Studies
User Satisfaction (Information)
The 1980 User Study of the Metropolitan Toronto Library. Kotzer, Donna Library Facilities Library Materials Library Research Library Surveys Participant Characteristics Public Libraries Questionnaires Tables (Data) Use Studies User Satisfaction (Information) Conducted to furnish data which would profile users of the Metropolitan Toronto Library, this 1980 survey drew its findings from a sample of 884 questionnaires (randomly selected from the 5,304 returned) which were distributed to entering and exiting library patrons over a 3-day period. The survey found that 62 percent of the respondents were students and that 19 percent were professionals. The most frequented departments were science and technology, social sciences, business, history, and languages. Sixty-nine percent of the respondents used books, and 57 percent specified that they found the materials they were seeking. Seventy-six percent of respondents who asked for assistance were satisfied with the help they received. Tables present a complete breakdown of the data gathered. Coding instructions and a copy of the questionnaire are provided. (FM)
title The 1980 User Study of the Metropolitan Toronto Library.
topic Library Facilities
Library Materials
Library Research
Library Surveys
Participant Characteristics
Public Libraries
Questionnaires
Tables (Data)
Use Studies
User Satisfaction (Information)
url https://eric.ed.gov/?id=ED203853