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| Main Authors: | , |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1981
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=ED205185 |
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Table of Contents:
- Descriptive Account of Stimulated Recall Sessions with Requesters That Followed Presearch Interviews. Wargula, Carol And Others Information Needs Information Retrieval Information Seeking Interviews Librarians Medical Libraries Nonverbal Communication Questioning Techniques Recall (Psychology) User Satisfaction (Information) Verbal Communication This report examines the stimulated recall data gathered from 67 audiotapes of library users who requested online bibliographic searches and who later viewed videotapes of their presearch interviews. The analysis was part of a study which gathered data on 80 presearch interviews in seven medical libraries in order (1) to identify verbal and nonverbal behaviors that facilitate, maintain, or impede information exchange in interviews between search intermediaries and search requesters; (2) to identify tasks that are accomplished by the librarian to facilitate information exchange; and (3) to objectively code videotaped presearch interviews in terms of the extent to which those tasks were accomplished. Chapters detail the nature of the project, stimulated recall data collection procedures, and requester responses. Tables display data related to the intermediary's understanding of the requester's information need, requester satisfaction, librarian demeanor, and requester demeanor. (FM)