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| Main Author: | |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1981
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=ED205187 |
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Table of Contents:
- Verbal Behaviors of Librarians in Presearch Interviews. Crouch, Wayne W. Codification Information Retrieval Information Seeking Interviews Librarians Medical Libraries Questioning Techniques User Satisfaction (Information) Verbal Communication Videotape Recordings This study to identify the verbal behaviors of librarians and library users that facilitate or impede information exchange in presearch interviews for computer-based literature searches was part of a larger research project that gathered data on 80 presearch interviews in seven medical libraries. The project also sought (1) to identify nonverbal behaviors of requesters and search intermediaries; (2) to identify tasks that are accomplished by the librarian to facilitate information exchange; and (3) to objectively code videotaped presearch interviews in terms of the extent to which those tasks were accomplished. Chapters review the literature related to the analysis of verbal behavior, describe the methodology of the study, report the findings, and discuss their implications. A bibliography lists more than 30 references. (FM)