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Bibliographic Details
Main Authors: Lawrence, Gary S., Matthews, Joseph R.
Format: Recurso educativo Open Access
Language:en
Published: 1984
Subjects:
Online Access:https://eric.ed.gov/?id=ED242332
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author Lawrence, Gary S.
Matthews, Joseph R.
author_facet Lawrence, Gary S.
Matthews, Joseph R.
Lawrence, Gary S.
Matthews, Joseph R.
collection Education Resources Information Center
contents Detailed Data Analysis of the CLR Online Catalog Project. A Final Report. Lawrence, Gary S. Matthews, Joseph R. Academic Libraries Higher Education Information Retrieval Library Automation Library Catalogs Library Research Library Surveys Online Systems Questionnaires Research Libraries Search Strategies Statistical Analysis Tables (Data) Use Studies User Satisfaction (Information) In 1981 and 1982, a group of 5 organizations conducted a coordinated study of public online catalog users and nonusers in 31 research, academic, community college, public, and governmental libraries with 17 different online catalogs. It was found that: (1) the most important user characteristic linked with success and satisfaction in using online catalogs was frequent experience with the online catalog itself; (2) the kind of search being performed was also important as a determinant of success and satisfaction; (3) users adapt their search approaches to the capabilities and limitations of the online catalogs used; and (4) the form and nature of training and user assistance were important, with users who received at least some initial training and assistance showing more satisfaction and success than those who did not. This report presents a detailed data analysis of the project, covering statistical techniques employed and the findings related to users, search tasks, the online system's user interface, and the library setting. Extensive appendices provide a 25-item project bibliography, a sample user questionnaire, tables showing regression analyses for all user variables from the 4 largest academic systems (University of California, Ohio State University, Syracuse University, and Northwestern University), and bar charts with information on user variables from 13 libraries. (ESR)
format Recurso educativo Open Access
id eric_ED242332
institution ERIC Institute of Education Sciences
language en
publishDate 1984
record_format eric
spellingShingle Detailed Data Analysis of the CLR Online Catalog Project. A Final Report.
Lawrence, Gary S.
Matthews, Joseph R.
Academic Libraries
Higher Education
Information Retrieval
Library Automation
Library Catalogs
Library Research
Library Surveys
Online Systems
Questionnaires
Research Libraries
Search Strategies
Statistical Analysis
Tables (Data)
Use Studies
User Satisfaction (Information)
Detailed Data Analysis of the CLR Online Catalog Project. A Final Report. Lawrence, Gary S. Matthews, Joseph R. Academic Libraries Higher Education Information Retrieval Library Automation Library Catalogs Library Research Library Surveys Online Systems Questionnaires Research Libraries Search Strategies Statistical Analysis Tables (Data) Use Studies User Satisfaction (Information) In 1981 and 1982, a group of 5 organizations conducted a coordinated study of public online catalog users and nonusers in 31 research, academic, community college, public, and governmental libraries with 17 different online catalogs. It was found that: (1) the most important user characteristic linked with success and satisfaction in using online catalogs was frequent experience with the online catalog itself; (2) the kind of search being performed was also important as a determinant of success and satisfaction; (3) users adapt their search approaches to the capabilities and limitations of the online catalogs used; and (4) the form and nature of training and user assistance were important, with users who received at least some initial training and assistance showing more satisfaction and success than those who did not. This report presents a detailed data analysis of the project, covering statistical techniques employed and the findings related to users, search tasks, the online system's user interface, and the library setting. Extensive appendices provide a 25-item project bibliography, a sample user questionnaire, tables showing regression analyses for all user variables from the 4 largest academic systems (University of California, Ohio State University, Syracuse University, and Northwestern University), and bar charts with information on user variables from 13 libraries. (ESR)
title Detailed Data Analysis of the CLR Online Catalog Project. A Final Report.
topic Academic Libraries
Higher Education
Information Retrieval
Library Automation
Library Catalogs
Library Research
Library Surveys
Online Systems
Questionnaires
Research Libraries
Search Strategies
Statistical Analysis
Tables (Data)
Use Studies
User Satisfaction (Information)
url https://eric.ed.gov/?id=ED242332