The Information/Decision Support Center.
Fuente:
ERIC Institute of Education Sciences
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| Main Authors: | , |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1983
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| Subjects: | |
| Online Access: | |
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| _version_ | 1867181792290668544 |
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| author | Moskovis, L. Michael And Others |
| author_facet | Moskovis, L. Michael And Others Moskovis, L. Michael And Others |
| collection | Education Resources Information Center |
| contents | The Information/Decision Support Center. Moskovis, L. Michael And Others College Administration Computer Oriented Programs Computer Science Education Data Processing Decision Making Higher Education Information Centers Management Information Systems Microcomputers Needs Assessment The experience of Western Michigan University in the design and implementation of a combined information/decision support center is described. The center's design was in response to the outcomes of a long-range planning process, which helped identify unmet user needs. Three types of support were found to be required: education and consulting, decision support, and microcomputing support. Specific goals of the center included the following: reduce the number of user-training hours by coordinating and optimizing the educational offerings and techniques, reduce the backlog of user report-writer requests by helping users to be more self-sufficient; educate users in the use of appropriate software tools to augment their decision making activities; and provide a comprehensive resource for microcomputing support. Major outcomes in implementing the center include the following: seminars are being offered throughout the year covering areas such as data processing services; a video library has been established for educational materials; staff members are learning to use microcomputers so that they can provide user demonstrations; and diskette-based self-instructional products are available for spreadsheet, word processing, and data management. Diagrams illustrate the systems development plan and the conceptual design of the center. (SW) |
| format | Recurso educativo Open Access |
| id | eric_ED244551 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 1983 |
| record_format | eric |
| spellingShingle | The Information/Decision Support Center. Moskovis, L. Michael And Others College Administration Computer Oriented Programs Computer Science Education Data Processing Decision Making Higher Education Information Centers Management Information Systems Microcomputers Needs Assessment The Information/Decision Support Center. Moskovis, L. Michael And Others College Administration Computer Oriented Programs Computer Science Education Data Processing Decision Making Higher Education Information Centers Management Information Systems Microcomputers Needs Assessment The experience of Western Michigan University in the design and implementation of a combined information/decision support center is described. The center's design was in response to the outcomes of a long-range planning process, which helped identify unmet user needs. Three types of support were found to be required: education and consulting, decision support, and microcomputing support. Specific goals of the center included the following: reduce the number of user-training hours by coordinating and optimizing the educational offerings and techniques, reduce the backlog of user report-writer requests by helping users to be more self-sufficient; educate users in the use of appropriate software tools to augment their decision making activities; and provide a comprehensive resource for microcomputing support. Major outcomes in implementing the center include the following: seminars are being offered throughout the year covering areas such as data processing services; a video library has been established for educational materials; staff members are learning to use microcomputers so that they can provide user demonstrations; and diskette-based self-instructional products are available for spreadsheet, word processing, and data management. Diagrams illustrate the systems development plan and the conceptual design of the center. (SW) |
| title | The Information/Decision Support Center. |
| topic | College Administration Computer Oriented Programs Computer Science Education Data Processing Decision Making Higher Education Information Centers Management Information Systems Microcomputers Needs Assessment |
| url | https://eric.ed.gov/?id=ED244551 |