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Bibliographic Details
Main Author: Way, Kathy Ann
Format: Recurso educativo Open Access
Language:en
Published: 1984
Subjects:
Online Access:https://eric.ed.gov/?id=ED249985
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author Way, Kathy Ann
author_facet Way, Kathy Ann
Way, Kathy Ann
collection Education Resources Information Center
contents Measurement and Evaluation of Reference/Information Service in Law School Depository Libraries: A Bibliography. Way, Kathy Ann Academic Libraries Community Information Services Evaluation Government Publications Law Libraries Librarians Library Education Library Services Library Technicians Measurement Performance Public Libraries Reference Services Standards This bibliography lists 159 books and journal articles on the measurement and evaluation of in-person and telephone reference/information services in academic, public, and special libraries, especially law school depository libraries. Subjects covered in the bibliography include the quality of reference/information services in terms of quantitative and qualitative measurement and evaluation by obtrusive and unobtrusive tests; standards for service performance; education for reference librarians in academic and on-site settings; continuing education for librarians; the quality of reference/information service provided by library personnel possessing a Master of Library Science (MLS) or other advanced degree versus the quality of service provided by personnel without an advanced degree; library management considerations related to professional versus paraprofessional staffing; and library referrals and concomitant ethical considerations for reference/information services provided by law libraries to both the legal community and the lay public. (ESR)
format Recurso educativo Open Access
id eric_ED249985
institution ERIC Institute of Education Sciences
language en
publishDate 1984
record_format eric
spellingShingle Measurement and Evaluation of Reference/Information Service in Law School Depository Libraries: A Bibliography.
Way, Kathy Ann
Academic Libraries
Community Information Services
Evaluation
Government Publications
Law Libraries
Librarians
Library Education
Library Services
Library Technicians
Measurement
Performance
Public Libraries
Reference Services
Standards
Measurement and Evaluation of Reference/Information Service in Law School Depository Libraries: A Bibliography. Way, Kathy Ann Academic Libraries Community Information Services Evaluation Government Publications Law Libraries Librarians Library Education Library Services Library Technicians Measurement Performance Public Libraries Reference Services Standards This bibliography lists 159 books and journal articles on the measurement and evaluation of in-person and telephone reference/information services in academic, public, and special libraries, especially law school depository libraries. Subjects covered in the bibliography include the quality of reference/information services in terms of quantitative and qualitative measurement and evaluation by obtrusive and unobtrusive tests; standards for service performance; education for reference librarians in academic and on-site settings; continuing education for librarians; the quality of reference/information service provided by library personnel possessing a Master of Library Science (MLS) or other advanced degree versus the quality of service provided by personnel without an advanced degree; library management considerations related to professional versus paraprofessional staffing; and library referrals and concomitant ethical considerations for reference/information services provided by law libraries to both the legal community and the lay public. (ESR)
title Measurement and Evaluation of Reference/Information Service in Law School Depository Libraries: A Bibliography.
topic Academic Libraries
Community Information Services
Evaluation
Government Publications
Law Libraries
Librarians
Library Education
Library Services
Library Technicians
Measurement
Performance
Public Libraries
Reference Services
Standards
url https://eric.ed.gov/?id=ED249985