Salvato in:
| Autore principale: | |
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| Natura: | Recurso educativo Open Access |
| Lingua: | en |
| Pubblicazione: |
1984
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| Soggetti: | |
| Accesso online: | https://eric.ed.gov/?id=ED249985 |
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Sommario:
- Measurement and Evaluation of Reference/Information Service in Law School Depository Libraries: A Bibliography. Way, Kathy Ann Academic Libraries Community Information Services Evaluation Government Publications Law Libraries Librarians Library Education Library Services Library Technicians Measurement Performance Public Libraries Reference Services Standards This bibliography lists 159 books and journal articles on the measurement and evaluation of in-person and telephone reference/information services in academic, public, and special libraries, especially law school depository libraries. Subjects covered in the bibliography include the quality of reference/information services in terms of quantitative and qualitative measurement and evaluation by obtrusive and unobtrusive tests; standards for service performance; education for reference librarians in academic and on-site settings; continuing education for librarians; the quality of reference/information service provided by library personnel possessing a Master of Library Science (MLS) or other advanced degree versus the quality of service provided by personnel without an advanced degree; library management considerations related to professional versus paraprofessional staffing; and library referrals and concomitant ethical considerations for reference/information services provided by law libraries to both the legal community and the lay public. (ESR)